Carsten Franke
99 discussion posts
Hi,
A few days ago I had to switch from Windows XP to Windows 7. Since then DisplayFusion 4.0.1 crashes from time to time highly unexpected and until now not reproducible. I've tried to install it again, as well as administrator, but no improvement.
I found those two events on my machine for today:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-19T05:22:14.000000000Z" />
<EventRecordID>5988</EventRecordID>
<Channel>Application</Channel>
<Computer>W7-NB-CFRANK.ad.navteq.com</Computer>
<Security />
</System>
<EventData>
<Data>3013874654</Data>
<Data>5</Data>
<Data>BEX</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>DisplayFusion.exe</Data>
<Data>4.0.1.0</Data>
<Data>4fc7577f</Data>
<Data>USER32.dll</Data>
<Data>6.1.7601.17514</Data>
<Data>4ce7ba26</Data>
<Data>000662e4</Data>
<Data>c0000409</Data>
<Data>00000000</Data>
<Data />
<Data>C:\Users\cfrank\AppData\Local\Temp\WER404A.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\cfrank\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_DisplayFusion.ex_a5dd8e3e2c67f1ca7fa03f498cf675a355fc2079_173650cd</Data>
<Data />
<Data>0</Data>
<Data>b6902bf6-b9ce-11e1-9b07-f07bcbaab550</Data>
<Data>0</Data>
</EventData>
</Event><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-19T05:22:08.000000000Z" />
<EventRecordID>5981</EventRecordID>
<Channel>Application</Channel>
<Computer>W7-NB-CFRANK.ad.navteq.com</Computer>
<Security />
</System>
<EventData>
<Data>DisplayFusion.exe</Data>
<Data>4.0.1.0</Data>
<Data>4fc7577f</Data>
<Data>USER32.dll</Data>
<Data>6.1.7601.17514</Data>
<Data>4ce7ba26</Data>
<Data>c0000409</Data>
<Data>000662e4</Data>
<Data>ed0</Data>
<Data>01cd4ddb5aad21ff</Data>
<Data>C:\Program Files\DisplayFusion\DisplayFusion.exe</Data>
<Data>C:\windows\system32\USER32.dll</Data>
<Data>b6902bf6-b9ce-11e1-9b07-f07bcbaab550</Data>
</EventData>
</Event>
Attached you'll find the current log. I've switched it to "All lines". If it crashes again, it might contain some useful information I will add to this post.
Best regards,
Carsten
• Attachment [protected]: df.log [37,348 bytes]
Could you try updating to the latest beta version, and then if it crashes again, send a copy of the %APPDATA%\DisplayFusion\DisplayFusion.log file? That file can be found by clicking the Open Log button on the Troubleshooting tab.
Thanks!
Carsten Franke
99 discussion posts
Hi Keith,
It seems to be stable with the latest beta.
Just for your information: The last info written to the log before it crashed was "Functions:ForceGarbageCollection: --: --: --: --: --: --: Reason: Wallpaper:SetWallpaperAll". See attached file.
Thanks,
Carsten
• Attachment [protected]: df.log [106,618 bytes]
Carsten Franke
99 discussion posts
It crashed again with Beta 4. Unfortunately, I've deactivated the logging. Updated to Beta 5, turned the logging on again and will wait for the next crash.
Hi all,
We just found a bit of a show-stopping bug in Beta 6, so we've had to pull it for now. We'll be fixing it up, and hopefully will have Beta 7 posted soon.
Sorry for the inconvenience!
