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User Image
Think Tank
4 discussion posts
Hi

Just downloaded and in process of proving before purchase. Having issues with 500px in that it never returns anything no matter what I enter in the search text.

Only options I am presented with are Text, Sort and Exclude. Surely a search text of Landscape or Car or Sky etc should return something!

500 px IS returning to John's Background Switcher which is installed on same system.

Any clues / hints appreciated

Thanks

Rgds
Apr 2, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Definitely seems like there's something broken on our end. We'll look into this and keep you posted as soon as we have it fixed up. Thanks for letting us know!
Apr 4, 2018  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
This should be all fixed up as of last week. If you still run into any trouble, please let us know.

Thanks!
Apr 12, 2018  • #3
User Image
Think Tank
4 discussion posts
Sorry - no visible change at this end.

Have run an update check in case client had changed - on latest version.

Otherwise same. 500px with search of Landscape, dog etc returning no results.
Apr 12, 2018  • #4
User Image
David Bowie
3 discussion posts
I've had this same issue since 2/16/2018 at 7:05pm EST. That was the last time that I got a 500px update to my wallpapers. Ever since it has just left those same images up and when I go to my wallpaper settings and do a search nothing comes up. This has not been fixed as stated above.
Apr 15, 2018  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Both of those search terms are working for me. Could you attach a debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Try to apply the wallpaper
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Apr 17, 2018  • #6
User Image
Think Tank
4 discussion posts
As requested:

Search 500px for "landscape" (as shown in log).

Log reports 4 monitors (4th having zero size) but actually only 3. 4th may be from Remote Control s/w
• Attachment [protected]: DisplayFusionDebugInfo2.zip [57,869 bytes]
Apr 18, 2018  • #7
User Image
David Bowie
3 discussion posts
Here's mine, too.
• Attachment [protected]: DisplayFusionDebugInfo.zip [33,077 bytes]
Apr 19, 2018  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
My bad! I thought it was a server side fix only, but it looks like we had to make some changes in DF itself as well. Updating to 9.2 Beta 1 should fix it. If not, definitely let me know.

Thanks!
Apr 19, 2018  • #9
User Image
David Bowie
3 discussion posts
Problem solved. Thank you much!
Apr 19, 2018  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, glad to hear it!
Apr 19, 2018  • #11
User Image
Think Tank
4 discussion posts
Also resolved mine.

Sorry for delay responding - away from works computer! :)
Apr 23, 2018  • #12
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