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rpsgc's profile on WallpaperFusion.com
Pinned items on the taskbar remain highlighted after I move the mouse cursor away. It can happen to more than one item at the same time. I have to close DF and run it again to make it go away.

Example GIFs

DisplayFusion v9.6:
https://gfycat.com/grotesqueniceargusfish

DisplayFusion v9.7 beta:
https://gfycat.com/minordesertedblackandtancoonhound

I'm using 9.7 b10 but previous beta versions had the issue as well.
Apr 18, 2020 (modified Apr 18, 2020)  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for letting us know about this! I haven't been able to reproduce it here though. Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Apr 20, 2020  • #2
rpsgc's profile on WallpaperFusion.com
Strange... I presume there's something else I'm missing that triggers this issue.
• Attachment [protected]: DisplayFusionDebugInfo.zip [27,451 bytes]
Apr 20, 2020  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I don't see anything out of the ordinary there. Does this happen right away after restarting DisplayFusion, or only after it's been running for a while?
Apr 20, 2020  • #4
rpsgc's profile on WallpaperFusion.com
It happens right away.

FWIW, 9.7 beta 4 doesn't have this issue but beta 5 and onward do. Probably doesn't help, though.

Anyway, this is such a small and obscure issue that I'll just have to live with it. Not worth wasting more time with it, I suppose.
Apr 20, 2020  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That does help actually! I will let our developers know so that they can have a look at the changes made between Beta 4 and 5. We'll definitely let you know if we make some progress, or if we need any extra info to help track this down.

Thanks!
Apr 21, 2020  • #6
User Image
msys
7 discussion posts
I have a very similar problem (maybe the same?). The circumstances differ slightly. It started happening since at least Beta 6, maybe earlier but I don't remember it happening long time ago, so this is probably a regression. I am using Windows 7 with 'Classic' theming and a vertical taskbar.

It seems to me that this happens more often when the computer is under heavy load (near 100% CPU) and the mouse goes over a taskbar, but I'm not really sure. Some of the pinned items stay highlighted permanently afterwards.

The incorrect highlighting goes away after selecting any option related to the taskbar, like 'Multi-Monitor TaskBar -> Shortcuts -> Combine with Taskbar Buttons', but I have 4 monitors so I have to do it on each of the three additional taskbars separately, which renders this workaround very inconvenient.

I'm attaching two images of the part of the same taskbar, one immediately after (re)starting DisplayFusion and the other done with the problem occuring.

Hope this helps.

Regards,
MichaƂ
• Attachment: taskbar-bad.png [11,644 bytes]
taskbar-bad.png
taskbar-bad.png
• Attachment: taskbar-ok.png [11,498 bytes]
taskbar-ok.png
taskbar-ok.png
Apr 21, 2020 (modified May 16, 2020)  • #7
User Image
msys
7 discussion posts
Forgot to mention that the difference for me is that it does not happen right away, only after some minutes and sometimes hours and I cannot trigger it 'at will'. I am too busy to notice exactly when this occurs but it always does after some time.

Also, I am attaching my configuration, just in case.
• Attachment [protected]: DisplayFusionDebugInfo.zip [37,485 bytes]
Apr 21, 2020 (modified Apr 21, 2020)  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks guys! We still haven't been able to reproduce this here, but we're going to look at the code that changed around those betas and see if we can spot anything obvious here. We'll keep you posted when we have more news!
Apr 21, 2020  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you gents send me a debug log for this issue?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L2: Log Detailed" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Apr 22, 2020  • #10
User Image
msys
7 discussion posts
Are you sure that log file from me will help? I'm asking because
  • the log file will span several hours, so it can get huge
  • I will be unable to 'note the time' as I usually spot the problem long after it occured
Log from the other user might be much more useful, as there it occurs immediately.

Regards
Apr 23, 2020  • #11
rpsgc's profile on WallpaperFusion.com
The issue was reproduced from 11:22:19 to 11:22:31 (roughly).

I hope it can help.
• Attachment [protected]: DisplayFusionDebugInfo.zip [117,492 bytes]
Apr 23, 2020  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@rpscg: Thanks!

@Michal: Don't worry about the log for now, we were able to reproduce it once here in testing and we think we may have a fix for Beta 11.

We'll let you guys know as soon as Beta 11 is available to try out :)
Apr 23, 2020  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released a new DisplayFusion beta version and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks!
May 8, 2020  • #14
rpsgc's profile on WallpaperFusion.com
So far, so good!

Thanks for the hard work.
May 9, 2020  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent, glad to hear it!
May 9, 2020  • #16
User Image
msys
7 discussion posts
Seems the problem disappeared on my side too. Great work on debugging, thanks!
May 16, 2020  • #17
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