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User Image
Kuja
13 discussion posts
so, a bit of backstory:

i "downgraded" my laptop to win8.1 from the win10 insider preview i had installed, so i can properly update my license to win10 (this machine doesn't have DF installed)

i made the mistake of logging in with the same Microsoft account which I'm using on my main machine.
so what happened? probably a setting sync.
and what *really* happened?
the background color of alt+tab changed to the color selected in the OOBE.

it took me a while to figure out that DF's alt+tab handling was causing this, is there any way to get the defaults back for that?

DF 8.0 Beta10
Jul 29, 2016  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sorry, to clarify, is the Alt+Tab Handler colour not matching the colour you've selected in the Windows settings?
Aug 3, 2016  • #2
User Image
Kuja
13 discussion posts
i never recalled it having any background color at all (which was actually my preference) but yes, the color isn't matching up with what i have selected in windows settings either.
Aug 3, 2016 (modified Aug 5, 2016)  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, that's strange. I believe that our Alt+Tab Handler is supposed to detect the Aero colour automatically, but I'll do some more testing here to see what I can find out.
Aug 5, 2016  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a heads up to let you know that I haven't forgotten about this, we've just been swamped with new cases this week. I will be following up on this next week :)
Aug 11, 2016  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I finally had a chance to test this out, and confirm that it is indeed broken. It definitely used to work, so I'm not sure at what point that it broke. At any rate, we've added this to our list to fix up again, and we'll be sure to let you know when we do have it sorted out!

Thanks!
Aug 19, 2016  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released a new DisplayFusion beta version (http://www.displayfusion.com/Download/Beta/) and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks!
Oct 8, 2016  • #7
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Kuja
13 discussion posts
i do not see a change, did i miss a new setting or something like that?
Oct 8, 2016  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Shouldn't have to, no. DisplayFusion's Alt+Tab Handler should be using the Start screen background colour, which should be the same as what the Windows 8.1 Alt+Tab Handler uses. What colour are you seeing with the the Windows one, and what colour is DisplayFusion's?
Oct 9, 2016  • #9
User Image
Kuja
13 discussion posts
see attached screenshot, i also tried to re-set it, no dice.

edit: oops, misunderstood. here is second screenshot with alt tab handler disabled; i'm pretty sure that was the background "color" DF used before.
• Attachment [protected]: alttabcolor.jpg [230,895 bytes]
• Attachment [protected]: withoutalttabhandler.jpg [254,268 bytes]
Oct 9, 2016 (modified Oct 9, 2016)  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, so you're back on Win 10 now? In Win 10, DisplayFusion should definitely just use the translucent gray/black colour, like the Windows Alt+Tab Handler does. Can you attach a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Copy to Clipboard" button
  • Paste the text into a text file (please don't paste the text directly into your reply, the formatting gets garbled and makes it difficult to parse)
  • Reply with the file attached
Oct 11, 2016  • #11
User Image
Kuja
13 discussion posts
well, yes.

the machine i installed 8 on (since i used an insider build i needed to downgrade to 8 so i would have been able to upgrade to 10) never had DF installed, the color setting (or parts of it, since it never changed my accent color on *this* machine) probably got synced over when the OOBE on the box where i did install 8 on finished
• Attachment [protected]: DF_121016.txt [100,707 bytes]
Oct 12, 2016  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, just to make sure I'm understanding correctly, the machine that has the green background colour on the Alt+Tab window never had Windows 8 installed? It was a fresh install of Windows 10?
Oct 12, 2016  • #13
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Kuja
13 discussion posts
yep. but it used the same microsoft account as my other box did; which is why i suspected a settings sync gone rouge
Oct 12, 2016  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you open regedit and navigate to the key below, do you have a value there called "StartColor"?

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Accent
Oct 13, 2016  • #15
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Kuja
13 discussion posts
oh *thats* the one then, i already tried to look for color related things in the registry but i didn't find that one, deleted it and all is good (and the AccentColor one as well, just to be on the safe side as a fresh win10 (which doesn't use my account) does not have that one either)

thanks for pointing me in the right direction!
Oct 14, 2016  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, glad to hear that fixed it! I'll create a ticket here to have DF ignore those two settings on Windows 10 to prevent this from happening again in the future :)
Oct 14, 2016  • #17
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