Vel1k54163
10 discussion posts
Beta 7, windows 11, This problem is when I use the Alt+Tab function while in some game or program, for example steam or discord, when I press Alt+Tab a menu of open programs appears, but I cannot switch to them using the keys, I can only click mouse switch, if I just press Alt+Tab, then nothing will happen either, in other programs it switches normally
Vel1k54163
10 discussion posts
Quote:
Could you send me a copy of your troubleshooting info? Here are the steps:
- Open the DisplayFusion Settings > Troubleshooting tab
- Click the "Export Info to File" button
- Reply with the file attached
• Attachment [protected]: DisplayFusionDebugInfo.zip [80,548 bytes]
Vel1k54163
10 discussion posts
Quote:
Could you send me a copy of your troubleshooting info? Here are the steps:
- Open the DisplayFusion Settings > Troubleshooting tab
- Click the "Export Info to File" button
- Reply with the file attached
Now everything is fixed and it is not clear at what point it breaks and at what point it is repaired, now also in The finals works, in which previously did not work and when open steam also works alt+tab and everything switches, just in case I'll throw again the files, maybe something they will say
• Attachment [protected]: DisplayFusionDebugInfo2.zip [49,831 bytes]
Are you able to send a video of the issue?
Vel1k54163
10 discussion posts
Quote:
Are you able to send a video of the issue?
I will throw 2 videos, in one everything works fine, and in the other this error, for clarity I have displayed the keystrokes. This time, the steam was switched normally, but if I am in the game, then this problem appears, it sometimes appears sometimes disappears, sometimes this problem is not only for games, but also for steam, when it is not open to the full screen
• Attachment [protected]: bug.mp4 [39,436,955 bytes]
• Attachment [protected]: normal.mp4 [11,308,834 bytes]
Thanks for sending that over. When the issue happens, if you click on the alt+tab window to re-focus it, does that fix it?
Vel1k54163
10 discussion posts
Quote:
Could you send me over a debug log as well? Here are the steps:
- On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
- Reproduce the issue and note the time so we'll know where to check in the log file
- Click the "Export Info to File" button on the Settings > Troubleshooting tab
- Reply with the file attached
- Disable debug logging after sending the log
I rebooted the computer, immediately launched the game and immediately this bug reproduced, the time is 2024/10/22 00:46:42,I pressed alt+tab for about 5 minutes and tried in every possible way to break this menu and clicked on it many times
• Attachment [protected]: DisplayFusionDebugInfo.zip [281,814 bytes]
Oct 21, 2024 (modified Oct 21, 2024)
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#11
Vel1k54163
10 discussion posts
Quote:
Could you send me over a debug log as well? Here are the steps:
- On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
- Reproduce the issue and note the time so we'll know where to check in the log file
- Click the "Export Info to File" button on the Settings > Troubleshooting tab
- Reply with the file attached
- Disable debug logging after sending the log
It looks like I learned how to reproduce this bug, I tried both turning off and rebooting the computer, as soon as my desktop appeared and everything loaded, I immediately launched the game and this bug happened to me, I could not switch via alt+tab when I had the game was open, I was also able to fix this error for a moment, but I didn’t understand how, I opened display fusion, tried exporting to a file, collected logs and after that the problem disappeared, but when I just closed the display fusion window, the bug appeared again and didn’t leave anymore, I’m attaching another file, approximate time 2024/10/22 01:10:00, within 5 minutes I reproduced this bug. The game The Finals, the game process Discovery.exe, maybe this information will give
• Attachment [protected]: DisplayFusionDebugInfo2.zip [356,417 bytes]
Vel1k54163
10 discussion posts
Quote:
Could you send me over a debug log as well? Here are the steps:
- On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
- Reproduce the issue and note the time so we'll know where to check in the log file
- Click the "Export Info to File" button on the Settings > Troubleshooting tab
- Reply with the file attached
- Disable debug logging after sending the log
I found another way to reproduce this bug, if you immediately move the mouse while pressing alt+tab in the game, the same bug occurs, I can’t switch to other windows, I’m attaching videos and files, bug time 10/31/2024 2:43
• Attachment [protected]: 2024-10-31 02-43-02.mp4 [42,155,493 bytes]
• Attachment [protected]: DisplayFusionDebugInfo.zip [248,924 bytes]
We've been testing this out on a few different machines but we can't seem to reproduce it so we're a bit stuck. If we have anything futher here we'll let you know.
Thanks!