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James Manor
1 discussion post
I have started having an issue where apps on my second screen have large swaths of black where the menu bar should be for say an MS Office app. this also carries over to Chrome etc. I thought that it was a resource issue with my taxing my laptop. However upon further testing, it only happens when Display Fusion is active. Additionally for the oddity, it is only happening on one monitor at a time. So I can take the window that looks like that, swap it to my primary monitor in this instance and it looks fine.
• Attachment: Capture.JPG [181,489 bytes]
Capture.JPG
Capture.JPG
Sep 17, 2019  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's really strange! Could you send us a debug log for this issue?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Sep 18, 2019  • #2
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Stephen Glickman
6 discussion posts
I've been having this same problem over the last couple of days and it's getting pretty annoying. That log file seems to have some private information - aren't there any other things I can try first? The issue only occurs on chrome/brave in maximized mode on the primary monitor.
May 10, 2021  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Stephen,

Is the issue only happening while DisplayFusion is running for you as well?

Thanks!
May 11, 2021  • #4
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Thys
1 discussion post
Hi, I've got this issue now as well. Is this already solved?
It occurs on my middle monitor, not on the left one, laptop and not on the right one.
1920x1080Left (laptop)
1920x1200 Screen (Samsung Syncmaster 2443)
1920x1200 Screen (Samsung Syncmaster 2443)
It's occurs with all kind of software-- Chrome/Visual studio code/Edge browser)
But for some reason Word/Excel does not have the problem
Nov 1, 2021  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Nov 2, 2021  • #6
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