Bug: always on top is automatically disabled

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Gabriel Anca Corral

13 discussion posts

Hello,

I'd like to report a bug since version 5.1.1. If I select an application to be always on top it works perfectly. The problem appears when I move the always-on-top window to another monitor: the always on top pin is automatically disabled and the app stops being on top. It also happens sometimes when the window is dragged from one to another location within the same monitor.

My computer details:
- Windows 8.1 Pro x64 (upgraded from Windows 8 ) - It seems that there are some differences between 8.1 fresh install and upgraded...
- DisplayFusion PRO 5.1.1 beta 6 (having problem since 5.1.1 stable)
- Two monitors, one Samsung P2270HD 22.7' (1920x1080) and other LG L192WS 19.2' (1440x900)

I hope this gets fixed soon, I really need the always on top feature

Nov 13, 2013 (modified Nov 13, 2013) • #1

Which applications does this happen with? Also, did it only start happening after updating to 5.1.1 Beta 6?

Thanks!

Nov 14, 2013 • #2

Gabriel Anca Corral

13 discussion posts

Hello!

It started happening after 5.1.1 stable release, and happens in every beta after it.

It actually happens with every application I try to keep always on top. I usually have "MediaPortal" or Windows' calculator pinned on top.

I hope this helps. If you need any more information please let me know.

Regards

Nov 14, 2013 • #3

Ok, thanks! We'll do some more testing here and see what we can find out.

Nov 15, 2013 • #4

Gabriel Anca Corral

13 discussion posts

Thanks a lot for your effort in developing such a great software. I'll keep updated to see if it's solved

Regards!

Nov 15, 2013 • #5

No problem

I wasn't able to reproduce this here though. Maybe I have the steps wrong?

Set a window to Always on Top
Move it to another monitor (I tried the DisplayFusion "Move to Next Monitor" Function, as well as just dragging the window)

Let me know if my steps were incorrect and I'll try again

Nov 15, 2013 • #6

Gabriel Anca Corral

13 discussion posts

Hi, after some tests I noticed the exact way to reproduce this, which requires the application that's making this crash to be installed (MediaPortal: http://www.team-mediaportal.com/mediaportal-download ):

Open any application (ie MS Word)
Open MediaPortal (must be installed and running in windowed mode (ALT+ENTER)
Set MediaPortal window as always on top
Switch to MS Word, type anything.
Then move the MediaPortal window to another monitor (it also happens sometimes without moving it, it just loses the always on top property suddenly)

This happens to ALL windows when MediaPortal is opened... I understand you may not be interested in fix this if it's very hard, because it seems to happen when one specific application is opened, so if you decide not to look after this I will be also happy. I can move to any other media centre software.

Thanks.Regards

Nov 15, 2013 (modified Nov 15, 2013) • #7

Ok, thanks! I'll test this out and we'll go from there

Nov 18, 2013 • #8

I was able to reproduce this here, thanks for the excellent steps

We'll let you know as soon as we've gotten it fixed up!

Nov 18, 2013 • #9

Ok, just wanted to post a follow-up, with unfortunately, some bad news. These apps keep messing with their own z-order for some reason, which is causing the DF always-on-top Function to stop working. Unfortunately it's not something we can fix from our end

Sorry!

Mar 18, 2014 • #10

Gabriel Anca Corral

13 discussion posts

Hi Keith,

Thanks a lot for your reply, it's nice to know that you care about us

I finally uninstalled MediaPortal and started trying another program, which may be interesting for other users with the same problem: ProgDVB. This app works with always on top button.

Thanks again, I think this is the best software I ever purchased!

Mar 18, 2014 (modified Mar 18, 2014) • #11

No problem, glad to hear it!

Mar 27, 2014 • #12