
shukran
20 discussion posts
Hi,
I have a triple-display setup, 2x 2k monitors @ 100% DPI and and 1x 4k TV @ 120% DPI. All displays are in "extended" mode in windows display settings. I have different wallappers defined for each display in DF. I usually have the TV disconnected, and only connect it when I need it. When I connect the TV, the wallpapers correctly update and every display gets its expected wallpaper. However, since I updated to DF 11 beta version, when I disconnect the TV, the wallpapers do not update and half the wallpaper of the TV ends up on the monitors. I have to manually open DF and go to the wallpaper section and apply the wallpaper settings for the wallpapers to be corrected. The issue is 100% reproducible and did NOT exist in DF 10.x.
P.S. This might require a multi-DPI display setup to be reproducible.
Best regards

shukran
20 discussion posts
I started from all displays being connected, cleared the log and then enabled L1 logging, and then disconnected the TV and confirmed the wallpaper on the monitors got messed up as expected, and then exproted the file. The plain log files are attched; I excluded the html file since it seems to include a lot of system and user information. If the issue cannot be troubleshooted just by the log files, I can also include the html file.
• Attachment [protected]: DisplayFusionDebugInfo.zip [18,920 bytes]
Thanks for sending that over, can you run "winver" at a run prompt and send a screenshot of the output?

shukran
20 discussion posts
I have attached the output.
• Attachment [protected]: winver.png [12,423 bytes]

shukran
20 discussion posts
By the way, to add one more observation, even when I connect the TV, I do see that the wallpapers gets messed up, but a wallpaper refresh happens in a few seconds and fixes the wallpapers. When the display is disconnected, however, this refresh never happens and the wallapapers remain messed up until I refresh them manually. The bug could simply be that the wallpapers are not refreshed in DF 11 when a display is disconnected, while they did in DF 10.
When you disconnect the monitor, are you unplugging the cable or are you just disabling it in the display settings?
I tested it out here with these steps but I couldn't seem to reproduce it:
1. Set the wallpaper to a slideshow, flipping through images
2. Disable monitor 2
3. Monitor 1 keeps flipping through the slideshow
Are you testing the same way?

shukran
20 discussion posts
I am not sure if slideshow is the best way to replicate this since it will force a refresh every time the wallpaper is supposed to change. The problem here is that every display change is supposed to force a wallpaper refresh, while the wallpaper never refreshes after the TV is disconnecetd. I have three static wallpapers defined, one for each display, and my TV has a different DPI than my monitors. The attached screenshots should help demonstrate the problem. '3-display.jpg' shows the wallpaperps when all three displays are connected. '2-display-broken.jpg' shows what happens when I disconnect the TV: the TV's wallpaper ends up spanning acorss the two monitors. '2-display-correct.jpg' shows what happens when I manually reapply the wallpapers in DF in this case, which forces the wallpapers to be refreshed and corrected.
• Attachment [protected]: 2-display-broken.jpg [314,097 bytes]
• Attachment [protected]: 2-display-correct.jpg [582,302 bytes]
• Attachment [protected]: 3-display.jpg [827,307 bytes]

shukran
20 discussion posts
By the way, the wallpaper on the TV is not actually static, it is a slideshow. The wallpaper on the two monitors, however, is static.

shukran
20 discussion posts
@owen Any luck replicating this issue?
We haven't been able to reproduce it here, but there's a lead in the log that might help us out, we'll keep you posted.

shukran
20 discussion posts
Hi Own,
I updated to latest v11.0.5, set log level to L1, cleared the log, then enabled my third display after which the wallpapers update correctly, and then disabled that third display after which the wallpapers do not update anymore, and then saved the log. The log files are attached.
Is it possible to just force a wallpaper refresh after every display change? I think that should be sufficient to permanently address this problem and any other similar issue.
• Attachment [protected]: DisplayFusionDebugInfo.zip [42,524 bytes]
I think we have found the issue and fixed it. We'll be releasing Beta 6 next week. As long as you have auto-updates enabled in DisplayFusion you should get prompted once it's out. Thanks!

shukran
20 discussion posts
By the way, I noticed that in v11.0.6, the start menu icon is suddenly smaller on my secondary monitor. I have attached a screenshot that shows this. Is this a known issue in this version, or should I start another thread about this?
• Attachment [protected]: screenshot.jpg [1,913,143 bytes]
Jan 19, 2025 (modified Jan 19, 2025)
•
#20
We have some changes coming in our next beta that should fix this, we'll let you know once it's released.
Thanks!

shukran
20 discussion posts
Okay, I will wait for the next beta. Thank you.

shukran
20 discussion posts
I have attached the log files.
• Attachment [protected]: DisplayFusionDebugInfo.zip [43,320 bytes]
Strange that zip file doesn't have the .html file in it. Can you try those steps again?
I'm mainly interested in the System Information, Advanced Settings, and "External:" sections.
Thanks!

shukran
20 discussion posts
Quote:
I'm mainly interested in the System Information, Advanced Settings, and "External:" sections.
Thanks!
I have attached the requested information.
• Attachment [protected]: DebugInfo.html [36,894 bytes]
Thanks for sending that over, I wonder if OpenShell is causing this. Can you close that out and see if the issue persists after a reboot?
We were able to reproduce it here so we've added it to our list.
Thanks!