Matt Johnson (Sidley)
3 discussion posts
Hello,
I'm currently testing DisplayFusion as a potential purchase for my organization and am experiencing this same issue. I tried setting Disable Application Hooks for Chrome.exe and it still recurred. Any other suggestions?
Windows 10 x64 Enterprise (1809)
Lenovo X1 Yoga Gen 4
-i7-8665U
-Intel UHD Graphics 620 - driver 26.20.1006911 from May 28th, 2019
-DisplayLink 9.0.1651.0
Google Chrome 78.0.3904.97
DisplayFusion 9.5.0.0
Two external ThinkVision monitors (1920x1200) with the laptop display off
I have two Chrome windows, one browser tabs and another that's an app (Google Keep) and it's currently only black on the Google Keep window. It happens after a monitor/window profile is applied.
Thanks,
-Matt
Nov 18, 2019 (modified Nov 19, 2019)
•
#1
I've split this into a separate topic, since it's different than the original issue.
Could you try loading the Monitor Profile first, without loading the Window Position Profile and tell me if that's what seems to break the Chrome app window?
Matt Johnson (Sidley)
3 discussion posts
Thanks for the response. I updated drivers, firmware and Chrome, and it hadn't happened since Monday, so I thought it might be resolved, but it just happened again. It's infrequent enough now that it may take me a bit to isolate if it's monitor or window profile, but I'll disable auto window profile changes and see if it happens again.
Sounds good, keep me posted!
Matt Johnson (Sidley)
3 discussion posts
It hasn't happened since. I'm going to consider it resolved by the updates.
Thanks!
Glad to hear it, thanks for the update!