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User Image
esoobratty
5 discussion posts
Hello

Recently my windows made an update to the build :
Windows 11 (22H2)
22621.2361

I am also using StartisBack with DF. Normally its work perfectly together.
But now after the update windows DP & explorer.exe crash randomly.

Nom de l’application défaillante explorer.exe, version : 10.0.22621.2361, horodatage : 0x480de713
Nom du module défaillant : SHELL32.dll, version : 10.0.22621.2361, horodatage : 0x5bb41b3e
Code d’exception : 0xc0000005
Décalage d’erreur : 0x00000000000d8d86
ID du processus défaillant : 0x0x71B8
Heure de début de l’application défaillante : 0x0x1D9F38AEA092B38
Chemin d’accès de l’application défaillante : C:\WINDOWS\explorer.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\SHELL32.dll
ID de rapport : 9fb3387d-6035-4ddb-82b4-1ac1a44dc71d
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

Thx for help.
Sep 30, 2023  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Oct 2, 2023  • #2
User Image
esoobratty
5 discussion posts
Yep it's in the zip
• Attachment [protected]: DisplayFusionDebugInfo.zip [62,270 bytes]
Oct 2, 2023  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, if you head to C:\Users\(YourUser)\AppData\Local\CrashDumps, is there anything listed for DisplayFusion? If so, could you send over the latest file?
Oct 3, 2023  • #4
User Image
esoobratty
5 discussion posts
Of course i have a lot of file
find it on zip file
• Attachment [protected]: CrashDumps.zip [40,930,282 bytes]
Oct 3, 2023  • #5
User Image
esoobratty
5 discussion posts
you can find the new zip file with all dumbcrash report.
please help me.
• Attachment [protected]: CrashDumps.zip [41,890,525 bytes]
Oct 7, 2023  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. If you run without StartAllBack, do you still get crashes?
Oct 10, 2023  • #7
User Image
esoobratty
5 discussion posts
yes when start is back is not working the programs start correctly.
But before the update of DisplayFusion & windows, this two programs was fine together.

Can you please find what make the problem with startisback ?

Thank you
Oct 17, 2023  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
If StartAllBack is causing explorer to crash there isn't really anything we can do from our end to fix that. If you reach out to StartAllBack Support they should be able to help you out.
Oct 19, 2023  • #9
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