Processing Ajax...

Title

Message

Confirm

Confirm

Confirm

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure?

User Image
mimi74
21 discussion posts
Hello,
When I want to open the start menu on a monitor with keys ctrl+win, the start menu open first on main monitor then open on the monitor I want (I'm using the "start is back" prog)
Apr 2, 2016  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Do you have Ctrl + Win set to open the StartIsBack menu, or the native Windows 10 menu?
Apr 4, 2016  • #2
User Image
mimi74
21 discussion posts
I have set "win" to open start is back menu and "ctrl+win" to start native windows 10 menu :)
Apr 5, 2016  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! Could you attach a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Copy to Clipboard" button
  • Paste the text into a text file (please don't paste the text directly into your reply, the formatting gets garbled and makes it difficult to parse)
  • Reply with the file attached
Apr 6, 2016  • #4
User Image
mimi74
21 discussion posts
Here's the file
• Attachment [protected]: DisplayFusion.txt [179,134 bytes]
Apr 7, 2016  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Everything in there looks like it should use the newer "direct" method of opening the Start menu versus falling back to the old "move" method. For the next beta, we're adding more logging info to try and track down the exact reason that it's falling back to the "move" method. I'll let you know as soon as it's available so that we can grab a new debug log from you.

Thanks!
Apr 7, 2016  • #6
User Image
mimi74
21 discussion posts
Thank you for quick reply... :)
Apr 8, 2016  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released 8.0 Beta 6. Could you give it a try and let me know if you still run into this issue?

Thanks!
May 5, 2016  • #8
User Image
mimi74
21 discussion posts
Not fixed,
When I open the menu on my main display screen with ctrl+win ans then try to open with same key on one of my 3 other screens, the menu open first on the main screen then open on the display I've choosen
May 6, 2016  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, we've done some more investigating on this, and it's due to the fact that we can't use our special "direct" method to invoke the Start menu directly on the DF taskbar when it's triggered through StartIsBack. It will only work correctly if you don't have a third-party Start menu app installed, and click the Start button with the mouse. Any other scenarios, we have to fall back to the old "poll and move" method because we can't hook the Windows 10 Start menu like we used to be able to do with the Windows 7 Start menu :(

Sorry!
May 12, 2016  • #10
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)