Desktop Icon Profile move

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CClark1

9 discussion posts

I have searched and searched the discussion, and nowhere have I found how to move my Desktop Icon profiles to a new PC. I have already done the "Restore Settings" and I assume since they didn't show the Desktop Icon Profiles are not part of this restore (why not?). So is this a registry entry item that I can move? Or are these profiles burried somewhere in the directory structure?

Jan 6, 2021 • #1

Hello,

The desktop icons should be contained in the backup file. Could you send it over so we could take a look at it?

Thanks!

Jan 12, 2021 • #2

CClark1

9 discussion posts

Attached is my latest backup.

• Attachment [protected]: DisplayFusion Settings Backup.reg [113,730 bytes]

Jan 12, 2021 • #3

Hello,

Thanks for sending that over, it looks like it's working for me, I can see 2 desktop icon profiles listed. Are you restarting Display Fusion after restoring the backup?

Thanks!

Jan 12, 2021 • #4

CClark1

9 discussion posts

Yes I did multiple times. I even upgraded to the latest version. Still get the same results. It will allow me to save off new profiles, so I know it can access the registry but will not allow me to restore them.

Jan 12, 2021 (modified Jan 12, 2021) • #5

Hello,

Are you trying to restore the backup to a different computer, or a different user profile on the same computer?

Thanks!

Jan 14, 2021 • #6

CClark1

9 discussion posts

Moving to another PC

Jan 14, 2021 • #7

CClark1

9 discussion posts

Also not sure if it makes a difference, but I am trying to do this restore from a remote desktop as I am not able to go to my office and directly log-into my PC at this time.

Jan 14, 2021 • #8

Hello,

If you exit Display Fusion, double click the backup file, choose "Yes" to import, and then launch Display Fusion, does it work?

Thanks!

Jan 15, 2021 • #9

CClark1

9 discussion posts

Yes, it worked when I loaded it directly as a registry entry (double click on the "reg" file). So the issue must be when I try and load this from the Settings GUI.

Jan 19, 2021 • #10

Hello,

Interesting, I've added this on to our list to look into, so if we have any further information on it, we'll be sure to let you know.

Thanks!

Jan 20, 2021 • #11

Hello,

Could you send me a copy of your troubleshooting info? Here are the steps:

Open the Settings > Troubleshooting tab
Click the "Export Info to File" button
Reply with the file attached

Thanks!

Apr 6, 2021 • #12

CClark1

9 discussion posts

Here is the requested file.

• Attachment [protected]: DisplayFusionDebugInfo.zip [31,171 bytes]

Apr 7, 2021 • #13

Hello,

Thanks for sending that over. Is it still the Icon Profiles that aren't getting loaded consistently? Everything else loads fine?

Thanks!

Apr 9, 2021 • #14

CClark1

9 discussion posts

That is correct, everything else to my knowlege is being loaded correctly.

Apr 12, 2021 • #15

Hello,

Could you try to create some custom settings (a window position profile, desktop icon profile, a trigger, etc.) on the computer that is having troubles loading the backup, export those settings through DisplayFusion, and try to import them on your original computer?

Let me know what does/doesn't get loaded.

Thanks!

Apr 12, 2021 • #16

CClark1

9 discussion posts

This issue was found several months ago. I no longer have access to the original computer. After 60 days my company reimages them and as needed reassigns them.

Apr 13, 2021 • #17

Hello,

Interesting, does your company manage settings on your computer as well?

Thanks!

Apr 13, 2021 • #18