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vbliss
6 discussion posts
Hi~ I purchased Displayfusion a few months ago and have really been happy with the program with one exception. My desktop wallpaper position option is stuck in 'stretch mode' and the options to change it back no longer work. I have tried turning off Displayfusion to see if that would correct the problem but had no success. It does not matter whether I attempt to 'center' my images using Displayfusion or the standard Microsoft 'personalise' command (after turning Displayfusion off in Microsoft's Processes and Services (that's the only way I can completely shut down the program on my system).

I am using a Sony Vaio F series laptop, running Windows 7 - 64-bit system, with a 16" screen, 1920x1080 screen resolution. Any assistance with this issue would be very much appreciated. Thanks!
Aug 20, 2013  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
DisplayFusion sets the mode to Tile, so it sounds like maybe another program is setting it to Stretch. Are you not able to choose any of the other options in the Windows Personalization, or does it let you choose it, but then revert back to Stretch later?
Aug 20, 2013  • #2
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vbliss
6 discussion posts
Thanks for your reply! When it first started happening I could change it back to centered, using Microsoft's "Personalize" tool. Now, no matter if I use the Personalize tool or "Displayfusion Desktop Wallpaper" tool, then with the default profile open, it shows as Centered. However, my actual laptop display is still stretching the image. I've checked my registry to ensure the 'X' and 'Y' parameters are correct (they were), I've double-checked my video drivers to ensure they are up to date, and I've created a new monitor profile in Displayfusion, but nothing appears to work. Any suggestions on how to correct this issue will be very much appreciated. Thanks!

P.S. I explored further in the Displayfusion settings and messed with the adjustment settings/scale, and lowered the scale to 75% (I'm using Wallpaperfusion images for this test. This appears to have resized the images adequately, but is this really just a quick-fix and is something is wrong with my system?
Aug 20, 2013 (modified Aug 20, 2013)  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you attach a screenshot of your DisplayFusion Wallpaper settings?
Aug 21, 2013  • #4
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vbliss
6 discussion posts
Here's a screenshot of the image scale change that I made.
• Attachment [protected]: DisplayfusionSettings.jpg [576,091 bytes]
Aug 22, 2013  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, what's the original size of that image, and what screen resolution is your monitor?
Aug 23, 2013  • #6
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vbliss
6 discussion posts
I'm using Wallpaperfusion images - I don't know how to check the size as they are downloaded at random based upon keyword parameters. I assumed (silly me?) that they are of the correct size parameter for pretty much any system as the Windows/Displayfusion sizing happens automatically (based upon screen resolution)? My laptop screen resolution is 1920x1080.

Thanks!
Aug 24, 2013  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, yeah, with WallpaperFusion, even if you set it to centred, the images are downloaded as the correct size for your screen, so they will still fill the whole screen. Your scale workaround is the best workaround for what you're looking to do.

As for the wallpaper size always being set to Stretch, I'm not sure what could be causing that, especially if it happens even when DisplayFusion is closed. It sounds to me like some other program might be changing it, but I'm not sure :(

Please let me know if you have any other questions at all.

Thanks!
Aug 26, 2013  • #8
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vbliss
6 discussion posts
Hey, thank you for your information regarding the sizing of my wallpaper images! One other new feature just started since I upgraded the software. The images no longer change every 15 minutes like they used to - the same image has been on my desktop for the last two days. I thought it was a minor glitch last week when it first happened (after the software upgrade download/install) but I haven't been able to correct the issue. I've checked all settings within the Displayfusion program. I have no other display software installed (other than the native Windows 7 display default software). Do you have any suggestions as to where I should look to correct this new issue? Thanks much!
Sep 4, 2013 (modified Sep 4, 2013)  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you do the following to help troubleshoot?
  • Enable debug logging on the Troubleshooting tab (set it to Logging: Important Only) and click Apply
  • Restart DisplayFusion
  • Set the wallpaper to change every minute (just for testing purposes)
  • Wait 5 minutes or so
  • Attach the %appdata%\DisplayFusion\DisplayFusion.log file to this topic (can be found by clicking the 'Open Log' button on the Troubleshooting tab)
  • Disable debug logging after sending me the log

Thanks!
Sep 5, 2013  • #10
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vbliss
6 discussion posts
Hi, and thanks again for your help! I followed your recent instructions and it appears the little reboot must have kickstarted the program to work correctly. I will continue to watch and see if it continues to work properly, and will only post if the problem re-occurs again. I have attached the log as you instructed in case you were curious to see what may have been causing the problem. Thanks very much for all your assistance with these issues and thanks for a terrific product!
• Attachment [protected]: DisplayFusion.log [1,078,285 bytes]
Sep 5, 2013  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Awesome, glad to hear all is well again! Definitely let us know if you run into any more trouble :)

Thanks!
Sep 6, 2013  • #12
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