DF crashes with .NET runtime error

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MrFlay

1 discussion post

I'm getting intermittent DF crashes, generating the following event 1026:

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Application: DisplayFusion.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at ..(Int32)
   at ..(IntPtr, System.String, System.String ByRef)
   at ..(IntPtr, System.String)
   at ..(IntPtr[], IntPtr, IntPtr, Boolean, System.String ByRef)
   at ..()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

or a couple some other variations:

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Application: DisplayFusion.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at ..(Int32)
   at .+.(IntPtr, IntPtr)
   at BFClientTools.BFNativeMethods.EnumWindows(CallBackPtr, IntPtr)
   at ..(BFClientTools.BFPublicData)
   at BFClientTools.BFFormMainUI.()
   at ..()
   at ..(IntPtr, WindowsMessage, IntPtr, IntPtr)
   at ..(IntPtr, UInt32, IntPtr, IntPtr)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
   at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
   at ..()

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Application: DisplayFusion.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at ..(Int32)
   at ..()
   at .[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].(System.String, System.__Canon ByRef)
   at .[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].(System.String)
   at ..(UInt32)
   at ..(Boolean)
   at ..(Boolean, Boolean)
   at ..()
   at ..()
   at ..(IntPtr, WindowsMessage, IntPtr, IntPtr)
   at ..(IntPtr, UInt32, IntPtr, IntPtr)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
   at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
   at ..()
   at ..()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

DF version 9.4.3 (Steam)
Windows 10 1809 build 17763.253

Any insights?

Jan 17, 2019 (modified Jan 17, 2019) • #1

Could you send us a debug log for this?

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
The next time it crashes, note the time that it crashed
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Thanks!

Jan 17, 2019 • #2