John Thompson1
15 discussion posts
Every couple of days DF crashes and I have to restart the app. Log attached with advanced logging and debugging enabled.
• Attachment [protected]: DisplayFusion.log [2,610,607 bytes]
John Thompson1
15 discussion posts
It crashes with a Windows message advising the application stopped working.
John Thompson1
15 discussion posts
Thank you, troubleshooting info attached.
• Attachment [protected]: Troubleshooting .txt [104,123 bytes]
Thanks! I don't see anything out of the ordinary in the Troubleshooting info either. After DisplayFusion has been running for a day, is the CPU usage or memory usage higher than normal? (usually 0-5% and < 100 MB at idle).
John Thompson1
15 discussion posts
Hi, no nothing out of the ordinary on CPU or memory usage. I have an i7 and 16GB of RAM so plenty of resources and the system never freezes or hangs, not even momentarily.
Ok, thanks! Would you be able to attach another copy of the troubleshooting info after DisplayFusion has been running for a day or two? I'd like to compare it to see if I can spot any difference from your last copy.
Thanks!
John Thompson1
15 discussion posts
Here is another one attached after running for the past 2 days.
• Attachment [protected]: troubleshooting-2.txt [104,123 bytes]
Thanks! I don't see anything unusual there (was looking for a handle/object/memory leak, but all looks ok with those numbers.
Quick question, did you enable logging after you started experiencing the crashes, or have you always had logging enabled?
John Thompson1
15 discussion posts
Hi Keith, I enabled logging after the crashes started knowing that it would be required for this troubleshooting exercise.
Ok, thanks! On a second review, I noticed a couple of interesting lines in the log. Would you be able to send over another log the next time it crashes, so that I can check to see if those lines are there again? Just want to confirm whether or not they're even relevant to the crash.
Thanks!
