David R. Feeney
6 discussion posts
DF Shows Blank at top of only 1 of 3 Monitors. I am a DF licensee. I have installed all current updates.
I have 3 monitors. For several weeks now, DF will not show the top of some applications when displayed on 1 of my 3 monitors (my middle or primary monitor). What is displayed is blank white space at the top of Windows Explorer and apps like Notepad. I cannot find a solution for this issue.
I can resolve the issue by...
1) Switching focused window to 2nd or 3rd monitor. Then the window is shown 100% with all functions intact.
2) Opening DF Monitor Configuration and changing settings like Refresh Rate, or changing from Portrait to Landscape, then reverting. But the problem happens again within minites... only on 1 of my 3 monitors (primary monitor in middle).
All monitors are identical HPLP1965 monitors in Portrait orientation. This issue never happened until a few weeks ago.
Any help or feedback appreciated.
DRF david.r.feeney@gmail.com
• Attachment [protected]: DisplayFusion Screen Blank at Top 7-11-18.jpg [195,046 bytes]
Do you still see the same issue if you exit DisplayFusion? We've definitely never had an issue like this reported before, very strange!
David R. Feeney
6 discussion posts
I restarted and ran Windows without DF for the last day. Turning off DF completely eliminated the problem.
I now restarted and ran Windows with DF. The problem reoccurs almost immediately.
DRF david.r.feeney@gmail.com
Does this happen with all applications all the time, or just some of the time? What happens if you minimize the application and restore it? Is it temporarily fixed? Does the top of the desktop get chopped of as well if you have no applications open?
David R. Feeney
6 discussion posts
Quote:
Does this happen with all applications all the time, or just some of the time? What happens if you minimize the application and restore it? Is it temporarily fixed? Does the top of the desktop get chopped of as well if you have no applications open?
It happens only with some applications, notably NOTEPAD and WINDOWS EXPLORER.
I cannot see the top of the application window, so I cannot minimize and restore the application. That is no fix.
If I switch application window to LEFT or RIGHT screen (not center screen), the top of the window appears. If I place it back on CENTER screen, the problem is present.
The top of the desktop has never been chopped off to date.
David
DRF david.r.feeney@gmail.com
If you exit DisplayFusion while the top of the window is chopped off does the window fix itself immediately, or do you have to move it to fix it?
David R. Feeney
6 discussion posts
Quote:
If you exit DisplayFusion while the top of the window is chopped off does the window fix itself immediately, or do you have to move it to fix it?
I was finally able to test this directly.
I had windows showing blank at top of middle monitor only. Switch to LEFT or RIGHT monitor, no issue. Windows effected included Windows Explorer and Notepad.
I used TASK MANAGER to end all DF processes and services.
This immediately stopped the problem. All effected windows now appeared correctly on all monitors.
David
DRF david.r.feeney@gmail.com
