Hi ,

Just updated to v5.0 (on XP) . Experienced a peculiar problem :
When clicking on the Start button on secondary monitor ,the Start Menu shows ,but the cursor jumps
to the Taskbar on monitor 1.
The only way to access mon.2 Start Menu is to hold down left mouse button
and drag the cursor back to the mon.2 Start menu, click the menu to activate it and then it becomes fully functional
and all shortcuts can be addressed.

Any idea what causes this or is it in one of the settings? Tried to explore the options but haven't discovered
the setting to change this behavior.

Thanks for any input. It's not crucial ,just inconvenient and I think not intended to work that way.

I have this problem too. It is quite annoying.

Hi Keith,

Sorry for the delay ,but i had to go out shortly after I posted my query.
I closed a few programs to minimize interference and also checked if my "Snap-To mouse settings
had anything to do with it. Not so.
I have attached the report.

BTW ,for me , v 4.3 also had a glitch with the Start Menu on the 2nd monitor by not being persistent,
i.o.w. I click on Start ,the menu comes up but most of the time when I move to the menu ,it would drop,
rather than wait (persist) so I'd have a chance to access the Start menu.
I'd only "catch" the menu if I moved the cursor over very fast before it could drop.

I let that one ride ,since it wasn't constant ,but the mouse jump this time is 100 % repeatable for me.
For interest ,the cursor jumps to the exact center of the taskbar on monitor 1.

Another thing - I have now tested this on 3 different machines with XP and this mouse jump happens on all 3.
Most software is different on the 3 computers except for 4 programs : Anvir Taslmanager,Avira, Sandboxie and FS Capture.
While I didn't expect any interference from them ,I disabled them just to see if there would be any difference.
No difference - mouse jump still there

Thanks for your follow-up.


Yes for all 3 and yes for both , mon.1 and mon.2 takskbars.



Systems have been rebooted several times since the install.

Would a "clean" install help? I.O.W , a full un-install of previous version?
In all cases it was an upgrade from v4.3.
I suppose a full un-install won't preserve any settings ,incl. my license?

Hi Keith,

Just tried the no Auto Hide , individually and both, no change.
Will try to do un-install and clean install later and let you know.

BTW ,as I was "at it" , I deleted unneeded language files - I noticed from the log that all lang. files are loaded,
despite choosing just 1 language (en).
Not sure why they are all loaded. maybe there should be an option when installing ,to not install nor load additional lang. files.
I know ,it's got nothing to do with this topic - just throwing it in

Pete.

[QUOTE]No worries, we welcome any and all feedback! Please let me know how it works out when you get a chance to do the clean install.
I just did a "clean" install for the 2nd time and there's no change.The cursor still jumps to the center of the primary monitor.
("clean" in this case means preserving settings and license info)
A totally clean install would require complete removal of every single trace of DF on the computer,
which is certainly possible ,but not sure if it would help or is even necessary.

Hi Keith,

Thanks for the follow-up.
In turn I'll try another install on a system with minimal added software.
Normally my setups are tweaked so it's possible that some other app has a mouse hook that might upset DF's mouse hooking.
However, that begs the question why it didn't occur in DF v4.3

We'll see how it goes.

Pete.

Hi Keith,
Thanks. Sorry for delay.
I did do a total un-install of DF - saved nothing - rebooted ,re-installed ,adjusted settings ,rebooted
but ended up with the same results > clicking on 2nd monitor Start button makes the mouse jump again to the center of
the primary monitor's taskbar.

So far this symptom shows up on all my XP SP3 partitions ,except for a minimal (call it "nLited" ) install of XP SP3.
No mouse jumping there nor on Win7 HP or Ultimate.

Most of the XP partitions are test installs and it'll be a nightmare to trace down the program that's causing it.
Then again ,maybe I should rephrase that - It's something in the code of DF v5.0 that's causing it,
since this didn't happen in v4.3.

It occurred to me that it might be related to video software - some XP installs use HydraVision and others use nView
with which you can set which monitor will show dialog boxes etc. but changing those settings had no effect on this mouse jump.

I was hoping for more feedback by others ,since it happened to at least one other person ,but at this point
I either live with the problem , uninstall my software one by one (not very likely) , find the conflict or revert to v4.3.

I will scout for programs that employ a mouse hook of some kind ,but I'm temped to live with it (until I get fed-up having to drag the mouse back) and then maybe revert to v4.3.
We'll see.

Pete.

Hi Keith,

Thanks for trying.
Followed your instructions. On 2nd monitor the Start button was clicked at 16:55:55

Hi Keith,

Followed your instructions. While I was "at it " , I noticed a warning in the bottom corner ,so enabled logging
and saved the log as well - Included with XML file attachments. Not sure what the warning means in practical terms.
Since the attachment box only allows 1 file , I zipped all 3
Pls let me know if this is what you wanted.

Pete.

Hi Keith,

Yes it was.

Hi Keith,

Both Start menus were closed (prim. and sec. monitor)
The 2nd Start menu stays up so long as I keep the mouse button pressed - except the cursor is now in the center of the prim. monitor's Taskbar.
Keeping the mouse button pressed ,I can drag the cursor back to the still open Start menu.
Once it's back on the Start menu it'll stay open and I can release the mouse button and select menu items normally.

I was thinking about catching the state of the mouse cursor when I click the 2nd Start button,but that may be
impossible since I have to move the mouse to go to the Window Detective app .Will try anyway.
Unless a utility like Process Monitor would catch it. (Or WD will catch it if logging is enabled)
Will attach another set of logs after I click the Start button and the "mouse move" and see if it shows up.
This will be either in my next reply or will add them in here via edit.

Pete
PS. Added attachment -Not sure if WD captured the change of the mouse jump ,since the cursor moves when I'm accessing
WD.

Hi Keith,

Thanks very much for following this. Also thanks for the link to v4.3c.
I usually archive my installers and go back to v1.5 (2007) ,(which was just before I got my 1st license)
and do have v4.3 but not v4.3c
I know this discrepancy with the mouse is more of an inconvenience or annoyance ,rather than a serious bug.
There are probably more important bugs to fix than this one.
Regardless ,thanks for all your help sofar.

Pete.

Bumping this topic!

I recently upgraded from 5.0 to 5.0.1. I looked at the changelog and it doesn't seem that the issue was fixed in the latest version, so I'm just letting you know that this bug still exists in 5.0.1.

FYI, I am running Windows 7 x64.

Sure!

Here's a copy of the debug info, as well as a detailed log (all lines) of what happens when I click the Start button on a secondary monitor.

Hope that helps.

No worries, if that can help solve the issue. Send me the links, I'll try out the betas.

Hi Keith and elbi,

Sorry to interject ,but,
As the OP of this thread I've been following this for a while and am surprised to see that this issue pops up on Win 7.

In post #15 of this thread , I mentioned this:

So far this symptom shows up on all my XP SP3 partitions ,except for a minimal (call it "nLited" ) install of XP SP3.
No mouse jumping there nor on Win7 HP or Ultimate.

I'm inclined to believe that it's either software related or Win Updates related. (Software other than DF)
I just updated DF from v5.0 to v5.01 on Win7 HP-64 and again no problems with it.

Just thought I'd mention it.

However for XP it's still the same mouse jump

Pete.

@DiggerP2:
It is clearly not a Windows Update issue, provided the issue arises on different Windows platforms. The problem is probably related to DF. Case in point:

@Keith Lammers:
I removed my current DF install and reset the settings to install the beta versions. It was pretty quick: while the Beta 1 doesn't have the jumping cursor issue (yay!), it seems to be introduced in the Beta 2. Just to be sure, I've installed betas 3 and 4 (still resetting the settings between each install). All three cause the cursor to jump back to the main taskbar. I will try to test the other betas later just to be sure, but I doubt the situation will be any different.

@ Keith Lammers,

I have tested the first 4 of the betas and it's like elbi said:
It's fine with V5.0 beta 1,but subsequent betas have the "mouse jump" as is the case with v5.0 and v5.0.1

Keep in mind that this is on just XP SP3
My installs on Win 7 HP - 64 and Win 7 Ult -32 are fine with v5.0 and v5.0.1

Since the issue crops up on XP but now it seems also on Win 7 ,but sporadically ,it seems to me a combination of
a user issue and a DF issue.
Just my guess

Pete.

I THINK FIGURED IT OUT

I was having this problem too, and it was driving me absolutely mad (still is, so please find some way to fix).

I think the issue has to do with your mouse focus settings. You probably adjusted them in the control panel to focus on whatever you're hovering over right? Well somehow this is messing with displayfusion's process of opening up a start menu in such a way that it is forced to re-focus your pointer.

I used this guide to adjust my mouse focus settings to act more like Ubuntu's X11 mouse focus via hover ones.

http://sinewalker.wordpress.com/2010/03/10/ms-windows-focus-follows-mouse-registry-hacks/

If you want to replicate this issue, install the most recent version of DF and follow that guide to the letter.

I would say "well, this is kinda our issue" but then again, the whole point of this program is for multi-monitor functionality. Mouse focus by hovering over a window is also very important (at least to me) when it comes to doing multi-monitor.

Please feel free to email me with direct updates to this issue.

Thanks,
~K

Seems like you got it Keegan.

I used X-Mouse Controls on my setup to get the focus on windows while hovering them. Disabling X-Mouse fixes the cursor jumping issue, and re-enabling it causes the issue to occur again.

Tested with DF 5.0.1.

Awesome... but now my free trial has expired lulz. I'll probably purchase soon, but until then I'll assume it's been fixed.

Just tried the new beta on Windows 7, and it works! Thanks guys!

Lol, can I have one every time I do this? x)

Hey,

I've upgraded from the 5.1 Beta 7 to the 5.1 release and it seems that the issue has come back.
On my main screen: if I hit the Windows key, the cursor jumps to the middle of the taskbar. The start menu appears as expected.
On secondary screens: if I hit the Windows key, the cursors jumps to that screen's Start button. The start menu appears as expected.

Using DF 5.1 & Windows 7 SP1.

@ Keith Lammers

As the OP of this topic I have obviously followed this with interest,
Despite a hiatus because of circumstances ,I've now caught up and tested the DF 5.1 release.

My findings are positive and don't present the problem that elbi reports.
Like elbi I updated from the 5.1 Beta 7 to the 5.1 release.

Primary screen:
Hitting Win key brings up the Start menu - cursor stays where it was (anywhere on the screen)
Clicking the Start button just brings up the Start menu -as per normal.

Secondary screen.
Hitting Win key is identical as for primary screen.
Clicking Start button brings up the Start menu - No jump to primary.

This was tested on a couple of older systems with XP SP2, XP SP3 as well as on Win7 SP1 HP - 64bit
and Win7 SP1 Ult -32.

I realize that this will make it more difficult to trace.

Hey Keith,

I would personally prefer the cursor not to move when the Windows key is hit, but thanks for looking into it!