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User Image
Saito S
15 discussion posts
So I just updated to DisplayFusion Pro 11.0 (Beta 5) a little while ago. I have 3 monitors, with DisplayFusion taskbars on two of them and my settings for windows showing on the taskbars is "All taskbars show all windows."
After tonight's update to 11.0, suddenly Discord will NOT show up on either of the two DisplayFusion taskbars. While Discord is first starting up, it will show on them, but as soon as it's fully open, it disappears from both taskbars, remaining visible only on the main (Windows) taskbar. Additionally, my keyboard shortcuts for moving a window to the next or previous monitor no longer work with Discord. JUST Discord - these keyboard shortcuts will still cause any other window or program to snap to whatever monitor as normal, but Discord refuses to respond to these shortcuts.

Very weird problem! Discord has always behaved itself with regard to these DisplayFusion features, until tonight. Coincidentally, Discord itself was ALSO updated earlier, but I don't recall these issues coming up until DF was updated. Any insight into what could cause (or fix) this? Thanks!
Jun 27, 2024  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's really strange! I can't seem to reproduce that issue here.

Could you attach a copy of your settings (Settings > Options > Export), and also send over a debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
  • Restart DisplayFusion
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Thanks!
Jun 27, 2024  • #2
User Image
Saito S
15 discussion posts
Thanks for replying! Suddenly became unexpectedly busy since posting this so apologies for not following up yet - I'll follow the below steps and post the requested logs later today (Friday).

Quote:
That's really strange! I can't seem to reproduce that issue here.

Could you attach a copy of your settings (Settings > Options > Export), and also send over a debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
  • Restart DisplayFusion
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Thanks!
Jun 28, 2024  • #3
User Image
Saito S
15 discussion posts
EDIT: Very delayed edit to add the "Settings" export as well. I somehow missed that part, lol. But both files should be attached now.

Okay! I hope I followed all the steps correctly. Attached is a zip file that was generated when I hit "Export Info to File". The time when I restarted DisplayFusion and then opened Discord (and watched as it was on the 2nd/3rd monitor taskbars for a brief moment, but then vanished once it was opened) was 5:35 PM (17:35). I then clicked my "move to next monitor" keyboard shortcut a few times while discord was selected.

Let me know if you need anything else from me. Thanks!
• Attachment [protected]: DisplayFusion Backup (2024-06-29 @ 19-59, 10.99.99.105, ROSEMONT, SettingsWindow).reg [891,486 bytes]
• Attachment [protected]: DisplayFusionDebugInfo.zip [147,575 bytes]
Jun 28, 2024 (modified Jun 30, 2024)  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! We're pretty sure we can see the reason in the log and will hopefully have a fix for it in the next beta :)
Jul 4, 2024  • #5
User Image
Saito S
15 discussion posts
I'll keep my eyes open for the next beta, then! Hopefully it can be resolved then.

Is there any kind of predictable release schedule for those? Or just "when the next beta is ready, it's ready". Completely understandable if it's the latter, of course, but I figured I'd ask just in case there's a time frame I'm not aware of.

Thanks!
Jul 6, 2024  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It's the latter, as we have quite a few products and we shift priorities around as-needed :)
Jul 8, 2024  • #7
User Image
Beak
35 discussion posts
Quote:
Thanks! We're pretty sure we can see the reason in the log and will hopefully have a fix for it in the next beta :)


Could this explain why most of the time for the past little while, any time I have a game running for anywhere between 10 minutes to an hour, Discord's taskbar button will just disappear for no reason from the DF taskbar that's on my secondary monitor? I have the taskbar mode set to
All taskbars show relevant windows
. Whenever this happens to Discord, I can only make Discord the focused application by either alt+tabbing or by clicking Discord's system tray button.
Jul 10, 2024  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It could be related yep. We'll fix up the code issue we found and then we'll get you to re-test to see if you still run into that.
Jul 12, 2024  • #9
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Terabyte
125 discussion posts
Just encoutered this same issue with 11.0 Beta 5 and came here to post about it, only to find someone already mentioned it.

Glad to know there's a fix coming. I use Discord rarely, but it's still annoying. :P
Jul 18, 2024  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta that might fix this up, can you try it out and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/
11 days ago  • #11
User Image
Alopen
1 discussion post
Quote:
We've released a new beta that might fix this up, can you try it out and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/


Unfortunately, this did not fix this issue for me.
10 days ago  • #12
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
10 days ago  • #13
User Image
Saito S
15 discussion posts
Quote:
We've released a new beta that might fix this up, can you try it out and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/

I regret to report that this also did not fix the issue on my end. Downloaded the update last night, but the issue persists today (after a couple of restarts).

I know you had asked the other poster to post a debug log - if it would help, I can send another debug log as well later today or this evening.
10 days ago  • #14
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