Display Fusion Crashing about twice every hour.

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Thomas Warth

6 discussion posts

It requires an end task and a manual restart.

The only difference recently is that I added some window location and size rules to chrome.

I am on version 6.1.2.0.

Please let me know the location of the debug or other logs that may be needed to figure out what is going on.

Thanks a bunch.

Oct 2, 2014 • #1

Thomas Warth

6 discussion posts

This is causing some major issues for me. Can someone tell me where the logs are?

Oct 3, 2014 • #2

We've just posted 7.0 Beta 4, which a few deadlock issues fixed up. Could you try updating (http://www.displayfusion.com/Download/Beta/), and then if it's still crashing, send the debug logs as per these instructions?

On the Troubleshooting tab, change the Logging drop-down to "Logging: Important Only"
Restart DisplayFusion
The next time it occurs, note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found in the %LOCALAPPDATA%\DisplayFusion folder)
Disable debug logging after sending the log

Thanks!

Oct 3, 2014 • #3

Thomas Warth

6 discussion posts

Should I just attach both of those logs to this thread? Anything sensitive in them?

Oct 6, 2014 • #4

There can be sensitive info (window titles, process names), but when uploading to the forums, just leave the "Protect these attachments" checkbox enabled. That makes it so that only Binary Fortress staff can download the attachments