N CHIMONA
15 discussion posts
Hello
I have a problem with display fusion. After running for some time the program gets slow and sluggish to a point that it's impossible to use, only way I found fixing it (temporarily) is by restarting the program. but i have to restart it at least 3-4 times a day.
I am currently on windows 8.1
I've uploaded an attachment from my troubleshooting tab from Display Fusion
Thanks in Advance
N.C.
• Attachment [protected]: Troubleshooting.txt [74,845 bytes]
When it gets slow again, can you check the Windows Task Manager before restarting DisplayFusion to see if the DisplayFusion.exe CPU or Memory usage is high?
N CHIMONA
15 discussion posts
Here's a screenshot with those
• Attachment [protected]: Capture.JPG [16,517 bytes]
N CHIMONA
15 discussion posts
Well after disabling taskbars DF stopped being slow and sluggish. So that must be the problem. Any ideas on how to fix it?
Interesting! If you re-enable the taskbar, but disable the Start Button and System Tray through the right-click > Multi-Monitor taskbar submenu on the DisplayFusion taskbar, does the CPU usage still go up?
Thanks!
N CHIMONA
15 discussion posts
Without the start button and system tray it does behave better but still a little bit laggy. The average CPU usage is around 7% and 100 MB of ram.
Edit: after leaving it for a bit more time going without the start button and the system tray the CPU went up to 14% and the ram at 127MB
Mar 25, 2015 (modified Mar 25, 2015)
•
#7
Ok, interesting! If you disable the taskbars, does the CPU usage drop again?
Ok, and it drops immediately after disabling it, or do you need to disable it and then restart DF?
N CHIMONA
15 discussion posts
It takes a few minutes, no need for a restart though
N CHIMONA
15 discussion posts
The Time is around 19:25
The CPU usage was at 19% and the Ram was at 186MB
• Attachment [protected]: DebugInfo.html [115,800 bytes]
• Attachment [protected]: DisplayFusion.log [5,408,386 bytes]
Mar 31, 2015 (modified Mar 31, 2015)
•
#13
Ragepaw
16 discussion posts
This sounds very similar to the problem I'm having.
http://www.displayfusion.com/Discussions/View/performance-issue/?ID=0b9f09b3-b8aa-4c8f-b32f-93a55579938b
N CHIMONA
15 discussion posts
It's around 0:55. CPU was at 19.5% and Ram at 185MB
• Attachment [protected]: DebugInfo.html [123,836 bytes]
• Attachment [protected]: DisplayFusion.log [6,187,253 bytes]
N CHIMONA
15 discussion posts
Okay thank you, I'll be waiting for an answer then!
N CHIMONA
15 discussion posts
Is there no update on the whole matter yet?
Not yet, sorry. Will keep you posted as soon as we do have news on this.
Ok, we've just posted 7.2 Beta 4. Could you give it a try, and if you still have this issue, attach a new debug log?
Thanks!
N CHIMONA
15 discussion posts
Time Is around 21:40, the problem still persists
• Attachment [protected]: DebugInfo.html [126,513 bytes]
• Attachment [protected]: DisplayFusion.log [4,203,489 bytes]
It looks like both the Taskbar thread and the Alt+Tab Handler thread are the ones that are using the majority of the CPU usage. If you disable the Taskbars (Settings > Taskbar > uncheck Enable multi-monitor taskbar) completely, as well as the Alt+Tab Handler (Settings > Window Management > set the Alt+Tab drop-down to Disabled), does that make a difference?
N CHIMONA
15 discussion posts
Well Disabling those does help. both cpu usage and ram is low. I uploaded the logs just in case you need them. (time is 18:00)
• Attachment [protected]: DebugInfo.html [130,175 bytes]
• Attachment [protected]: DisplayFusion.log [3,045,616 bytes]
Ok, and if you just re-enable one of them, does the CPU usage go back up? Or does it only go up if both are enabled?
N CHIMONA
15 discussion posts
if I enable the Alt-Tab thing it will not go up. enabling only the Taskbar will make the CPU go up.
Ok, thanks! If you enable only the taskbar, but disable the system tray on it (right-click > Multi-Monitor Taskbar > System Tray > Disabled), does that make any difference?
Also, does it make a difference as to whether or not there are any programs running on that monitor?
N CHIMONA
15 discussion posts
Disabling the system tray does nothing. If i dont have any windows on that monitor the cpu goes up to 6% while before it went to 10-15% but the memory usage is still high and display fusion runs slowly.
I had another customer that was running TeamViewer say that DisplayFusion was leaking memory while TeamViewer was running. I noticed in your Troubleshooting info that you're also running TeamViewer. Would you be able to try exiting TeamViewer, and then restarting DisplayFusion to see if that makes any difference on the CPU/memory usage?
N CHIMONA
15 discussion posts
Turning team viewer off has no effect. The Cpu and memory usage is high
Ok, would you be able to disable all other programs from starting up with Windows, then reboot and launch only DisplayFusion to see if it still has issues with the CPU/memory usage?
