Leon André Bergman
60 discussion posts
After I downloaded and installed Displayfusion 6.1.1 today, it crashes very often.
What should I look for in the log to debug this?
I have not had problems with crashes before 6.1.1.
6.1 worked fine.
Is there a way to downgrade?
Leon André Bergman
60 discussion posts
Enabling Logging Disable Buffer means to set it not to buffer?
My options are Logging will be buffered(default value)
and
Logging will not be buffered.
I dont know which is enabled in this case. hehe.
Leon André Bergman
60 discussion posts
It crashed at 09:04 and then again at 10:28 today.
I did one with logging buffered, and one without, since I didnt know which was which.
First is 09:04 logs.
• Attachment [protected]: [09.04]DebugInfo.html [179,894 bytes]
• Attachment [protected]: [09.04]DisplayFusion.log [6,749,994 bytes]
Leon André Bergman
60 discussion posts
Here is 10:28 logs.
• Attachment [protected]: DebugInfo.html [181,282 bytes]
• Attachment [protected]: DisplayFusion.log [3,341,507 bytes]
Stacey Ryan1
15 discussion posts
I have been experiencing crashes/freezes since the new update as well. Do you have anything to try to fix this problem?
@Leon: Thanks for the logs! Your issue will be fixed in 6.1.2, which we're hoping to get out tomorrow.
@Stacey: Could you send over logs, as per the steps in post #2?
Stacey Ryan1
15 discussion posts
Here you go...
Last crash was at 4:24pm on 9/9/14.
• Attachment [protected]: DebugInfo.html [125,764 bytes]
Sep 9, 2014 (modified Sep 9, 2014)
•
#8
@Stacey: Thanks! After DisplayFusion has been running for a bit, if you check the Windows Task Manager, are there more than two instances of the DisplayFusionHookApp processes running?
Leon André Bergman
60 discussion posts
@Keith Thanks so much. I use it a lot at work, so its a pain when it crashes.
I love this app, and can barely live without it. Hehe.
Stacey Ryan1
15 discussion posts
@Keith: yes there are two instances. To clarify, one is WIN6032 and one is WIN6064.
Sep 10, 2014 (modified Sep 10, 2014)
•
#11
Stacey Ryan1
15 discussion posts
I just installed the updated and then rebooted. Seems worse now. Before I would get a windows error stating that the program was unresponsive, but I could "wait" for it to return. Now it just shuts down and I have to manually open it again.
Attached are my new logs (if they tell you anything). latest crash about 1:26pm.
Sep 10, 2014 (modified Sep 10, 2014)
•
#13
Leon André Bergman
60 discussion posts
I will test 6.1.2 when I get back to work tomorrow.
I have held off on updating on my home computer for now, just in case.
I will let you know when I have had a chance to use it.
Stacey Ryan1
15 discussion posts
Think I may have found my problem. I disabled my taskbar-Magic and now (with the update) I don't seem to be crashing. Still need to let it run longer but I haven't had any issues in over an hour.
I installed the Taskbar-Magic on the advice of another post in this forum because the default windows taskbar kept popping up and getting in my way. Someone suggested using this app on startup to disable that taskbar (since DisplayFusion doesn't have that feature yet) and it seemed to work until this last update.
I'll let you know if I encounter anymore issues.
Ok, interesting! I'll do some testing with Taskbar-Magic running here to see if I can reproduce it. Thanks!
Leon André Bergman
60 discussion posts
Mine just crashed again now at 10:46.
I dont use any taskbar magic I think. I dont even know what it is. hehe.
• Attachment [protected]: DebugInfo.html [160,273 bytes]
• Attachment [protected]: DisplayFusion.log [3,454,745 bytes]
Leon André Bergman
60 discussion posts
I guess Terminate without error. It shows the standard windows error that it has stopped responding, and I have to fore it to close, otherwise it just hangs indefinetly.
Mr S BATEMAN
2 discussion posts
Hi there,
I have been having the same problem since I upgraded from v5 to v6, now running 6.1.2 and it's crashed twice today.
I've enabled logging so I post the log files next time it happens, from memory mine terminates with an error.
Leon André Bergman
60 discussion posts
Crashed again after upgrading to the latest beta.
22..09.2014 08:27 am is the time it crashed.
• Attachment [protected]: DebugInfo.html [176,458 bytes]
• Attachment [protected]: DisplayFusion.log [5,637,221 bytes]
Thanks! It looks like it hung after doing a wallpaper change. Could you try pausing your wallpaper changes for a while to see if it stops crashing? Just want to confirm that that is indeed the source of the problem.
Thanks!
Mr S BATEMAN
2 discussion posts
Stopped responding at exactly 11am
• Attachment [protected]: DebugInfo.html [110,030 bytes]
• Attachment [protected]: DisplayFusion.log [6,280,197 bytes]
Leon André Bergman
60 discussion posts
Sorry for my late response.
The crashes seem less frequent now, but they do happen.
I will try and pause my wallpaper changes for a while, and get back to you on Tuesday if nothing happened.
I need at least 2 days of datagathering, and I won't be at work through the weekend.
Leon André Bergman
60 discussion posts
I paused Wallpaper changes, but it still crashed.
Time was 09:05.
• Attachment [protected]: DebugInfo.html [176,458 bytes]
• Attachment [protected]: DisplayFusion.log [6,604,340 bytes]
Leon André Bergman
60 discussion posts
Crashed again at 08:13.
My wallpaper profile is only black color across all screens, and no changing.
• Attachment [protected]: DebugInfo.html [176,458 bytes]
• Attachment [protected]: DisplayFusion.log [5,852,497 bytes]
Leon André Bergman
60 discussion posts
Thanks..
I just saw a new Beta 3 pop up here, so I installed it. will provide more logs if it continues to crash.
Leon André Bergman
60 discussion posts
11:26 ish, it crashed again after updating to Beta 4.
• Attachment [protected]: DebugInfo.html [122,614 bytes]
• Attachment [protected]: DisplayFusion.log [6,465,721 bytes]
Leon André Bergman
60 discussion posts
Hi.
Is there a way I can downgrade to the version previous to 6.1.1?
Its been crashing around 20 times in the past 8 hours, and its at work.
I have applications on 3 different monitors, and when it crashes, I loose the taskbar on my aditional screens, and the apps dont get pushed to my main taskbar, so I have to alt tab through to find them, until I manage to launch DisplayFusion again.
This can be time consuming, and I need the speed, seeing as I work at a call center, and need to be efficient when customers call.
I am willing to downgrade, and then upgrade as soon as a new version comes out I can test for errors.
Leon André Bergman
60 discussion posts
I've been using the latest versions again, and this issue seems to have been resolved for my sake.
Awesome, glad to hear it Leon!
Decicus
8 discussion posts
It seems to be just random. As I said in an earlier reply it has worked for the last month or so fine, I haven't done any major changes to my computer other than recently getting a webcam, I don't really see how that connects to OwnCloud or DF for that matter, unless the webcam software (which is "Logitech Webcam Software") could interfere possibly.