DisplayFusion crashing when I try to open settings

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WTMike24

5 discussion posts

I can open the 'Desktop Wallpaper' and 'Monitor Configuration' windows, but whenever I try to open the settings or any other window, it crashes. DisplayFusion still runs, but whatever menu I'm trying to open crashes.

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Problem signature:
  Problem Event Name:APPCRASH
  Application Name:DisplayFusionSettings.exe
  Application Version:8.1.1.0
  Application Timestamp:5817362c
  Fault Module Name:SQLite.Interop.dll
  Fault Module Version:1.0.80.0
  Fault Module Timestamp:4f7738ba
  Exception Code:c0000005
  Exception Offset:00000000000b317e
  OS Version:6.1.7601.2.1.0.256.48
  Locale ID:1033
  Additional Information 1:f23b
  Additional Information 2:f23b0aa66bcb8a540e44159c71705a10
  Additional Information 3:58f3
  Additional Information 4:58f35255937cc3899cd070eb110f2649

I just installed this today, so any help is appreciated.

Nov 14, 2016 • #1

Do you have an application called "Dell Backup and Recovery" installed on your machine? If so, that's likely what's causing this to happen. If you don't use it, there are a couple of things you can do to resolve this:

Uninstall Dell Backup and Recovery, or,
Rename the C:\Program Files (x86)\Dell Backup and Recovery\components\Shell\System.Data.SQLite.dll file to System.Data.SQLite.old

Hope that helps!

Nov 15, 2016 • #2

WTMike24

5 discussion posts

Wow, that was exactly my problem, thank you very much! I sure hope it wasn't important... As for seeing the settings now, there is a lot more than I was expecting, and I'm really looking forward to getting to know the software better.

Nov 16, 2016 • #3

Glad to hear it! Dell Backup and Recovery comes by default on Dell machines, and an old version of it caused this issue. You would likely know if you were using the application, so no worries there.

Nov 16, 2016 • #4