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User Image
Sergei Shir
8 discussion posts
Issue:
The Alt + Tab keys stop working intermittently - I press these keys and nothing happens at all.
This issue started after upgrading to Beta 19 from the previous Beta.

Version:
DisplayFusion Pro v10.0 Beta 19
Windows 10 (1803) (17134)

Workaround:
To make it work again, it is enough to:
1) Open "DisplayFusion Settings"
2) From the left, click the Alt+Tab page
3) At the bottom click "Apply" and "OK"

Attachements:
1) DisplayFusionDebugInfo.zip
Clicked the "Troubleshooting" page > "Export Info to File"
2) DisplayFusion Backup (2023-Jan-23, v9.9.99.119-BETA, SERGEIS-7490).reg
Clicked the "Options" page > "Export Settings"
• Attachment [protected]: DisplayFusion Backup (2023-Jan-23, v9.9.99.119-BETA, SERGEIS-7490).reg [885,788 bytes]
• Attachment [protected]: DisplayFusionDebugInfo.zip [42,786 bytes]
Jan 23, 2023  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Jan 23, 2023  • #2
User Image
Sergei Shir
8 discussion posts
I enabled the debug.
When I encounter this issue again, I will attach the Debug Log.
Thanks.
Jan 23, 2023  • #3
User Image
Sergei Shir
8 discussion posts
The issue occurred again on 30 Jan 2023 between 21:20 and 21:28 GMT+02:00

Attached files:
(1)
DisplayFusion_Debug_Info.zip
Export from the Troubleshooting tab
(just before the export, I changed the level to "ALL" > clicked OK, and as before, ALT+TAB started working again immediately)
(2)
DisplayFusion_Settings_Backup.reg
Export from the Options tab

Thanks
• Attachment [protected]: DisplayFusion_Debug_Info.zip [278,843 bytes]
• Attachment [protected]: DisplayFusion_Settings_Backup.reg [886,592 bytes]
Jan 30, 2023  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, can you confirm rolling back to v9.9 fixes this up?
Jan 31, 2023  • #5
User Image
Sergei Shir
8 discussion posts
I did NOT have this issue in v9.9
This issue started after upgrading to v10 Beta 19 from the previous Beta.
Feb 2, 2023 (modified Feb 2, 2023)  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Ah, so it was working fine in Beta 18? Can you roll back and confirm that the issue goes away? Here's the download link: https://www.binaryfortress.com/Data/Download/?DownloadID=c647cf98-737b-42ba-8cd9-0e2f87343455&Log=0

Thanks!
Feb 7, 2023  • #7
User Image
Thiago Linhares
3 discussion posts
Quote:
Ah, so it was working fine in Beta 18? Can you roll back and confirm that the issue goes away? Here's the download link: https://www.binaryfortress.com/Data/Download/?DownloadID=c647cf98-737b-42ba-8cd9-0e2f87343455&Log=0

Thanks!


I've got the same issue on Beta 19. Rolling back to Beta 18 right now...will send more info tomorrow wether it stopped or not.
Feb 8, 2023  • #8
User Image
Thiago Linhares
3 discussion posts
Also an additional info:
Closing (exiting) DisplayFusion and reopening it "fixes" the issue temporarily.
Feb 8, 2023  • #9
User Image
Sergei Shir
8 discussion posts
Status update - rolled back to Beta 18 more than a week ago - this issue did not occur
Feb 20, 2023  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I can't reproduce this issue here on Beta 21. Could you update to Beta 21, and let me know how long it takes from the time you launched Beta 21 to when it stops working?
Feb 22, 2023  • #11
User Image
Sergei Shir
8 discussion posts
Status Update - this issue does not occur in Beta 21
Mar 10, 2023  • #12
User Image
Sergei Shir
8 discussion posts
Status Update - just experienced this issue in Beta 22
Mar 16, 2023  • #13
User Image
lbdrwt
2 discussion posts
I am using Windows 11 and Displayfusion Beta 22, and face the same problem. Occasionally, the alt+tab function of Displayfusion has no respond (seems like only the alt+tab function is crashed). This can happen anytime, maybe after using DF for a few days or just 1 minute.
When this happens, both the Displayfusion and the Windows default alt+tab function are disabled. The only way to fix it is to re-apply Displayfusion settings (no change to setting is required).
I was using Windows 10 in January (forget which version) and didn't face this problem at all. I am not sure whether there are incompatibility issue with default alt+tab function in Windows 11.

It's not easy to reproduce this bug but for your information:
I am using 2 monitors.
Manually moving windows (e.g. Excel, chrome) from 1 monitor to another MAY cause this bug.
Mar 20, 2023 (modified Mar 20, 2023)  • #14
User Image
lbdrwt
2 discussion posts
I have just successfully reproduced this bug by:
manually moving a Microsoft Excel window from one monitor to another, and keep moving it back and forth between the 2 monitors.
I did NOT use another function key to move the Window, I moved it manually with my mouse.
• Attachment [protected]: DisplayFusionDebugInfo.zip [160,155 bytes]
Mar 20, 2023 (modified Mar 20, 2023)  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for the steps to reproduce it! We will try that out here and see what we can find out.
Mar 21, 2023  • #16
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
This issue should be fixed up in the latest beta, available here: https://www.displayfusion.com/Download/Beta. Please let me know if you still run into any trouble after updating.

Thanks!
Mar 24, 2023  • #17
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