Dave Sparks2
5 discussion posts
Recently I have regular occurrences of my system hanging for 20 - 40 seconds, or so.
I just recently identified that when this occurs, Windows Task Manager shows the CPU pegged at 100% and DisplayFusion is a large percentage of the total.
I noted that when the spike clears, there is still a significant percentage of current utilization attributed to DisplayFusion.
I am attaching the export of the Troubleshooting tab, but unfortunately, this is not from when the spike occurred, but some time afterwards.
This is DisplayFusion Pro 9.1, Build Date: Nov 14, 2017 20:12 on Windows 7 Enterprise.
My user is not an admin on the computer, but DisplayFusion has been working well for the past year that I've had this laptop.
The laptop is docked, open and has 2 additional displays connected, for 3 total.
Thank you,
Dave
• Attachment [protected]: DisplayFusionTroubleshootingLog_2018.04.10.txt [129,827 bytes]
Dave Sparks2
5 discussion posts
Hi Keith,
I do not have local admin on my laptop, so uninstalling and reinstalling is not a good solution for me.
I just experienced the issue where the CPU usage pegged at 100%, with 93% of that being DisplayFusion.
I attached a screenshot of Windows task manager and another log file.
I noted that only one of the three displays was completely unresponsive.
What I mean by this is that if I clicked an application icon on the taskbar of that monitor, the focus didn't change to that application. I eventually got a Windows busy indicator (hourglass), but if I clicked an application icon on the other 2 displays, it changed the focus to that window.
The problem display is display #3, which is not the main display, but an extend to display.
It is one of two identical Dell 2317H displays, being used in conjunction with the laptop display.
Display #2, another Dell 2317H, is the main display.
• Attachment [protected]: DisplayFusion Pegging the CPU.png [105,822 bytes]
• Attachment [protected]: DisplayFusionTroubleshootingLog_2018.04.16.txt [124,856 bytes]
Ok, there's not much information we can pull from 9.1 to troubleshoot this further. If you can update to 9.2 Beta 1, that would be great. We've made a few changes to hopefully fix this issue in 9.2 Beta 1.
Dave Sparks2
5 discussion posts
Hi Keith,
Thank you for your assistance.
I am obtaining a temp local admin password to install v9.2, Beta 1.
I'll report back with an update when I've installed the beta.
Dave Sparks2
5 discussion posts
I've installed 9.2 (beta 1).
The CPU spike only happens intermittently, but so far, so good.
I included the log from after the update to 9.2 (beta 1)
I'll report back if I see the behavior.
Thank you again,
• Attachment [protected]: DisplayFusionTroubleshootingLog_2018.04.25.txt [112,781 bytes]
Sounds good, thanks! Does it still hang briefly as well? Or is it just showing a short CPU spike in Task Manager occassionally now?
Dave Sparks2
5 discussion posts
I have not identified a CPU spike attributed to DisplayFusion since the update to 9.2 (beta 1).
I think that resolved the issue.
Thanks for your help!
That's great to hear, thanks Dave! If you do run into it again, please let us know.
Thanks!