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User Image
Filleted
4 discussion posts
Hey, I've been using DisplayFusion with no issues for years but I recently switched one of my monitors out and since then it refuses to set the wallpaper to the image I choose, only displays a black background for some reason, thanks for any help!

Edit: I've tried re-installing/uninstalling, rebooting, etc. No change, just right-clicking the image and using Windows to set it as a wallpaper works fine, just not through DisplayFusion

Edit 2: Just realised the wallpaper still works on the lock screen as well, but the desktop is still black
Jan 12, 2017 (modified Jan 12, 2017)  • #1
User Image
William Bailey
3 discussion posts
I'm having the same problem. I can see the sources to change wallpaper but clicking on them does not register. All I have is black background.

This started when I reinstalled after a upgrade to Win 10.
Jan 12, 2017 (modified Jan 12, 2017)  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you attach a debug log? Here are the steps:
  • On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
  • Try to apply the wallpaper
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log

Thanks!
Jan 12, 2017  • #3
User Image
Filleted
4 discussion posts
Here you go, thanks for the reply
• Attachment [protected]: DebugInfo.html [144,033 bytes]
• Attachment [protected]: DebugInfo.txt [99,732 bytes]
Jan 12, 2017  • #4
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William Bailey
3 discussion posts
Hope it's what you need
Jan 12, 2017 (modified Jan 12, 2017)  • #5
User Image
Filleted
4 discussion posts
Sent the wrong file my bad, here's the correct one
• Attachment [protected]: DebugInfo.html [137,971 bytes]
• Attachment [protected]: DisplayFusion.log [1,256,902 bytes]
Jan 12, 2017  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Filleted: If you disable the "Use transitions when changing" option in the Wallpaper Settings window, does that make any difference?

@William: If you do this, it should fix your issue:
  • Open Control Panel > Internet Options
  • Click the Security tab
  • Click "Reset all zones to default"
Jan 13, 2017  • #7
User Image
Filleted
4 discussion posts
Working perfectly now, thanks for the help!
Jan 13, 2017  • #8
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William Bailey
3 discussion posts
That did it! Thank you for your quick and competent help.

William
Jan 13, 2017  • #9
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Carmine Tambaro
1 discussion post
Hello. I apparently have the same problem, but it seems that the solutions reported here are not effective in my case. What can I do?

Update:
ok, apparently I solved the problem by deleting the saved profiles. I have no idea how this solved the problem. I just hope don't come back in the future
• Attachment [protected]: DisplayFusionDebugInfo.zip [35,233 bytes]
May 9, 2020 (modified May 9, 2020)  • #10
User Image
William Spang
1 discussion post
Hello,

Having the same issue when setting Website as desktop wallpaper. Per the above thread, I have tried:

- Internet Options -> Security -> Reset all zones to default
- Disabled "Use transitions when changing" option
- Removed all existing wallpaper profiles
- Reinstalled DisplayFusion 9.7

Diag. + settings screenshots are attached.
• Attachment [protected]: DebugInfo.txt [257,336 bytes]
• Attachment [protected]: DebugInfoNormal.html [328,699 bytes]
• Attachment [protected]: display fusion wallpaper settings.PNG [18,256 bytes]
• Attachment [protected]: DisplayFusion.log [523,653 bytes]
• Attachment [protected]: internet options.PNG [32,996 bytes]
• Attachment [protected]: Wallpaper URL.txt [49 bytes]
Oct 12, 2020  • #11
User Image
slaps
1 discussion post
After searching the problems I am having caused by DisplayFusion, I realized the same problems asked over the past 12 years are still occuring. Nothing has been addressed.
Mar 18, 2024  • #12
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Mar 18, 2024  • #13
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