
boarderms
2 discussion posts
Hi,
I have a LG OLED that I use when I sit on the couch rather than at my desk. I've used DisplayFusion for several years without issue to have 2 different monitor profiles. 1 for my 3 monitors at my desk, and then the other just for the TV.
To preface my troubleshooting, I have completely reset DisplayFusion to default values, made sure it was updated (and tried a previous version as well), tried different video drivers, and have even clean installed Windows to see if something was wrong there. So far, nothing has fixed the issue.
Additionally, I have attached the log file with the issue reproduced (enabling the LG TV causes anomalous behavior with DisplayFusion).
I have no idea what changed if anything did but DisplayFusion completely breaks if I enable it in the monitor configuration tab. All of the monitors go from their model numbers to just saying "Unknown" and clicking/adjusting any of the settings doesn't seem to have any effect.
One time, I was able to recreate my 2 profiles. However, whenever I try to change back to the "Desk" profile, it freezes for about 5 seconds, then the dialog box for "keep" or "revert" pops up even though nothing has changed. Conversely, when I tried to go from the "Desk" to the "Couch" profile, it only enabled my left-most monitor and turned off the middle and right one. Furthermore, it appeared to have set it to a lower resolution and refresh rate.
I am at a complete loss for how to remedy this issue as I frequently utilized the monitor profiles but am completely unable to now.
Any help is greatly appreciated.
Edit: For anyone else with this unique issue, I downgraded all the way to DisplayFusion 9,9 and set it up from default settings. It appears to be working correctly for now
• Attachment [protected]: DisplayFusionDebugInfo.zip [177,581 bytes]
13 days ago (modified 12 days ago)
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#1
The log you sent had some useful errors, we should have this fixed up in our next beta.
Thanks!

boarderms
2 discussion posts
Great to hear! Will be looking forward to the next release then. For now 9.9 seems to be doing just fine for my purposes.