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User Image
Jeffen Nilsson
118 discussion posts
I get these 2 errors when im trying to switch profiles and enabling/disabling different monitors, sometimes i can enable monitors, and sometimes not.

"
An error has occurred while applying your new Monitor configuration.
Please check your settings and try again.
Error: Failed to call SetDisplayConfig. [HR: 1610]
[System.Exception]
"

Only started happening after updating to the latest beta this morning.
i've sometimes noticed in (beta 5) that the profile switching doesnt work sometimes, but switching to the profile a 2nd time always worked.

attached the debug log

Downgraded to 9.5 and the problem went away.
• Attachment [protected]: DebugInfoNormal.html [188,924 bytes]
• Attachment: DebugInfoNormal.html [188,924 bytes]
• Attachment [protected]: DisplayFusion.log [2,636,175 bytes]
Dec 14, 2019 (modified Dec 14, 2019)  • #1
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Simeon Kuhne-Martini
1 discussion post
Just wanted to jump on this and say I have had the exact same experience when updating to 9.6 (beta 6).

Seems to be caused when I try and put one of my monitors into portrait mode.
Dec 16, 2019  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for the logs! We're working on this issue for Beta 7 and we'll keep you posted as soon as it's available.
Dec 16, 2019  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released a new DisplayFusion 9.6 Beta 7 and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks!
Dec 16, 2019  • #4
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marquiskissel
1 discussion post
I am having this problem too, but it is happening on my main monitor. It is happening on my laptop and when I have an external screen plugged into my laptop.
Feb 11, 2020  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@marquiskissel: Is it showing Error 31, or Error 87?
Feb 11, 2020  • #6
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rcobourn
11 discussion posts
I just started having this problem, but discovered it was caused by trying to trigger a profile that referred to a monitor that I had disconnected. Reasonable that it shouldn't be able to activate that monitor, but perhaps could fail more gracefully. :)

An error has occurred while applying your new Monitor configuration.
Please check your settings and try again.
Error: Failed to call SetDisplayConfig. [HR: 31]
[System.Exception]
Feb 25, 2020  • #7
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Stefan N.
50 discussion posts
+1
I also have the HR: 31 with DF v9.6.1
I can't install BETAS as these settings are blocked by company IT.
Feb 26, 2020  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
9.7 Beta 3 should fix the error 31 issue. @Stefan: Are you able to manually install stuff? If so, you may be able to download it from our site and install it over top.
Feb 26, 2020  • #9
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Stefan N.
50 discussion posts
I might be able to do it, but I don't want to get trouble with local IT, so I will wait for next official release. Any ETA yet?
Feb 27, 2020  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No ETA yet, but likely within the next couple of months would be my guess :)
Feb 27, 2020  • #11
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