error popup on every startup in Beta20

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Hollo

167 discussion posts

Hi,

In v10.0-Beta20, I get a popup on every startup saying that webview2 is not installed but that install is still not working and DF is running just fine.
Is it possible to disable this popup so I don't have to click it every time?

Thanks!

Feb 17, 2023 • #1

There isn't currently a way to suppress that but we will add one in. In the meantime, could you try downloading it and manually installing it? You can download it here with the "x64" link under "Evergreen Standalone Installer": https://developer.microsoft.com/en-us/microsoft-edge/webview2/

Feb 17, 2023 • #2

Hollo

167 discussion posts

Thank you, this got rid of the popup.
Also checked out Beta21 and despite it still can't install webview2, DF continues to work fine and popup free.

Feb 18, 2023 • #3

Strange! You manually installed webview2, and after updating to Beta 21 it still tried to install it anyway?

Feb 22, 2023 • #4

Hollo

167 discussion posts

Yes, actually it was the same for Beta20, I had to install it manually because Beta19 didn't work without it, so it was already installed when I updated to Beta20. So, both Beta20 and Beta21 tried to install it even though it was present.

Feb 22, 2023 • #5

Ok, thanks for confirming! It shouldn't be trying to install webview2 if it's already installed so we'll have a look to see what's going on there.

Feb 24, 2023 • #6

Could you send me a copy of your DisplayFusion troubleshooting info? Here are the steps:

Open the Settings > Troubleshooting tab
Click the "Export Info to File" button
Reply with the file attached

Mar 1, 2023 • #7

Hollo

167 discussion posts

Sure thing, here you go.

• Attachment [protected]: DisplayFusionDebugInfo.zip [49,404 bytes]

Mar 1, 2023 • #8

We've released a new beta with an advanced setting to disable checking for webview. Please let us know if you run into any issues after updating.

Thanks!

Mar 3, 2023 • #9

Hollo

167 discussion posts

Thanks, this version still wanted to install webview during install but it finished successfully after ignoring the error.
I don't get the popup at start about missing webview either, even though I didn't enable the new option to not check for it.
Should I still enable that option?

Mar 4, 2023 (modified Mar 4, 2023) • #10

Yep you can still enable it, and then we'll see if it tries to install it again with the next version.

Mar 7, 2023 • #11

Hollo

167 discussion posts

Okay, will do that and try to remember to check for this when installing the next beta.

Mar 7, 2023 • #12

Hollo

167 discussion posts

Beta23 still wanted to install webview2 (and failed as usual) but it finished successfully after clicking Ignore.
I have the "Disable WebView2 Detection and Installation" option turned on.

Mar 23, 2023 • #13

Could you export these registry keys and send them over?

HKLM\SOFTWARE\Microsoft\EdgeUpdate\Clients\{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}

HKLM\SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate\Clients\{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}

HKCU\SOFTWARE\Microsoft\EdgeUpdate\Clients\{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}

HKCU\SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate\Clients\{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}

Mar 23, 2023 • #14

Hollo

167 discussion posts

I don't have an EdgeUpdate under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft , there is Edge and nothing related to update under that either.

Mar 23, 2023 • #15

Ah okay, that's definitely why it's not detecting the install then. We'll make some further changes with our next beta.

Mar 23, 2023 • #16

We've released a new beta with updated detection, please let me know if you still receive the prompt after updating.

Mar 24, 2023 • #17

Hollo

167 discussion posts

Nice, this version didn't want to install it. Thank you!