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watchman
12 discussion posts
I paused the wallpaper changes and the crashes stopped. I unchecked "Use tRansitions when changing wallpaper". I would like to continue using the wallpaper slideshow as this is one of the main reasons I run DisplayFusion.

GTX 1080 - 436.30 driver
DisplayFusion Pro 9.5
Sep 30, 2019 (modified Sep 30, 2019)  • #1
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watchman
12 discussion posts
Here's a log file from DisplayFusion. The crash and restart of explorer happened at 15:06 in the log.
• Attachment [protected]: DisplayFusion.log [2,425,896 bytes]
Sep 30, 2019  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
On the DisplayFusion Settings > Options tab, do you have the "Aero Colour Mode" option enabled?

If not, can you also check to make sure "Automatically pick an accent colour" is disabled in Windows Settings > Colours?
Oct 1, 2019  • #3
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watchman
12 discussion posts
It's set to "Don't change the Aero color"
Oct 1, 2019  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks for checking that!

If you disable the "Use transitions when changing..." option in the DisplayFusion Wallpaper > Wallpaper Settings window, does that make any difference?
Oct 4, 2019  • #5
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watchman
12 discussion posts
That is also disabled. Not sure what hass changed but it's not restarting explorer as much. It doesn't happen with every wallpaper change.
Oct 4, 2019  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting! Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Oct 4, 2019  • #7
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watchman
12 discussion posts
As requested
• Attachment [protected]: DisplayFusionDebugInfo.zip [177,586 bytes]
Oct 4, 2019  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you enable the "Disable Application Hooks" option in the DisplayFusion Settings > Advanced Settings window, does that make any difference?
Oct 4, 2019  • #9
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watchman
12 discussion posts
Downgraded Windows 10 to build 18985 due to several other issues. The problems with explorer crashing has ceased. Thank you for your help.
Oct 9, 2019  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, glad to hear you were able to get it sorted out!
Oct 9, 2019  • #11
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