altano
11 discussion posts
Note that I'm only interested in DisplayFusion for exactly one thing: monitor splitting and having a separate taskbar on each split.
If there are integrations I can disable that would make DisplayFusion hook into my system less (which is presumably one of the problems behind the Explorer slowness) please let me know how.
Thanks!
Could you attach a backup of your DisplayFusion Settings? (Settings > Options > Export)
Thanks!
altano
11 discussion posts
Attached, thanks!
• Attachment [protected]: DisplayFusion Backup (2019-02-12 @ 12-31, 9.4.3.0, LINUS).reg.zip [44,306 bytes]
altano
11 discussion posts
Quote:
Could you send me a debug log?
Attached. 3:53AM PST.
I resized the window, created a couple of folders, moved one folder into the other, navigated through the folders. All slow as per my video.
• Attachment [protected]: DisplayFusionDebugInfo.zip [80,903 bytes]
altano
11 discussion posts
I played around with this some more and the largest UI stalls are when I resize the window and it crosses monitor split. The taskbar icon moving from one taskbar to another freezes the UI for a long time. This is MUCH slower than just dragging the window around which doesn't freeze the UI at all (I have window snapping off, dragging windows was very slow when it was on).
This is only a partial root cause. It's still slow when NOT crossing the monitor split, and also this isn't causing the slowdown when navigating folders or creating folders.
Ok, sorry to hear that it didn't work out! If you end up trying DisplayFusion again in the future and still run into these issues, please let me know and we can try to continue troubleshooting.
Thanks!
EricL1
9 discussion posts
BTW, +1 on this. Windows Explorer isn't the only thing affected - just general window switching is much slower. I just purchased a license too, but I'm having regrets and am going to start looking at competitors.
@EricL: I'd be happy to try and help troubleshoot to see if we can resolve this issue. Please let me know.
Thanks!
EricL1
9 discussion posts
For sure - attached is my log.
• Attachment [protected]: DisplayFusion.zip [368,358 bytes]
Thanks Eric! Does this seem to happen right after starting DisplayFusion, or only after it's been running for a while?
EricL1
9 discussion posts
It happens soon after it loads.
Ok, and if you leave it running long enough, does DisplayFusion eventually crash?
EricL1
9 discussion posts
I have never seen it actually crash. I just had to close it again however. After rebooting yesterday and seeing my system become responsive again, it has once again deteriorated forcing me to close DF - and now everything works smoothly. I have a very powerful system here so it's frustrating to see this happen. It seems to affect performance in every single app. I love DF's features and hope there's a way to resolve this.
EricL1
9 discussion posts
FYI, here's another set of logs, this time set to max after a fresh boot into Windows. Performance eventually degraded until I had to close DF again.
• Attachment [protected]: DisplayFusion.zip [279,562 bytes]
EricL1
9 discussion posts
As attached!
• Attachment [protected]: DisplayFusionDebugInfo.zip [325,302 bytes]
Do you have iShadow VDM installed by any chance?
EricL1
9 discussion posts
I actually just briefly tried it the other day. Have since uninstalled, but performance issues predate that.
Can you check to see if the VDM Windows service is still there and running? The DF troubleshooting info is showing that the VDM DLL is still injected in DisplayFusion.exe, so I'm wondering if that might be contributing to the issues you're having.
EricL1
9 discussion posts
To be clear, I uninstalled it after I sent those logs. Here's a fresh set
• Attachment [protected]: DisplayFusionDebugInfo2.zip [322,334 bytes]
altano
11 discussion posts
FWIW I have two ultrawide monitors. I wonder if performance degrades as a factor of screen real estate?
It shouldn't, I've got 2 4K monitors + a 1080p monitor here without issues. If you disable application hooks (Settings > Advanced Settings > Disable Application Hooks) and restart DisplayFusion, does that make any difference?
pfig
13 discussion posts
Hi Keith, I believe I'm having the same performance issue here. I've been seeing this for months, just didn't have the time to figure out the cause until now. If I close DF, everything is fine. As soon as DF is running, I will have sporadic performance issues when it comes to explorer. The easiest way for me to duplicate this is simply to hover over the taskbar and observe the previews. The main taskbar always works fine. But about half the time, the DF extended taskbar items will show a very delayed preview, if at all. Clicks, etc, are also very delayed on the extended monitors when this is happening.
Also, I tried disabling application hooks, but still observed performance issues.
I've attached a debug log.
• Attachment [protected]: DisplayFusionDebugInfo.zip [45,940 bytes]
@pfig: Thanks for the debug log! I will forward it over to our devs so that they can check it out.
Terryble
1 discussion post
I've noticed the same issue for several months at least. From what I can tell the biggest hitches seem to occur whenever Focus changes in Windows. There will be a brief period of time, perhaps less than a second or up to several seconds where performance is absolutely awful in the newly selected program and then things will return to normal.
There also does seem to be consitently poor performance in Explorer windows regardless of Focus change events, it's possible these are two separate issues.
EDIT: I'm wondering if by downloading old versions I might be able to track down the release that introduced these bugs, as I'm fairly sure they weren't present when I first started using DF...
EDIT 2: It seems that by changing the Aero Color Settings to Don't change has fixed both of the issues for me. Does anyone else get that result?
Sep 29, 2019 (modified Sep 29, 2019)
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#30
pfig
13 discussion posts
Sure thing Keith, debug file attached.
• Attachment [protected]: DisplayFusionDebugInfo2.zip [86,615 bytes]
pfig
13 discussion posts
Thanks, Keith. That seems to have done the trick!
Excellent, glad to hear it!
T- Man60128
1 discussion post
I'm running into these same options. 3 monitors, when it's loading it just lags, always when displayfusion is open.