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Simon T
15 discussion posts
Hi, I've been using display fusion for a few years now. I've had this small issue with Firefox & Display Fusion for a while now (year+ maybe?)

The problem
Sometimes when I use the shortcut to keys (CTRL+WIN+X) to move Firefox to the next monitor, instead of moving it sort of jumps a little bit but ends up back where it started. When this happens I have to try several times until it eventually switches monitors. Firefox is the only program I've had this issue with. I believe this issue started with Firefox 4 (tabs on the top). It's really unpredictable and hard to reproduce, but I think I've managed to capture it in my "detailed log" that is attached. I'll try and dig through it to find any suspicious logs.

It's not a huge bug/issue by any means, but who knows maybe fixing this will fix something else?

Thanks,
Simon
• Attachment [protected]: DisplayFusion.log [3,172,440 bytes]
May 1, 2012 (modified May 1, 2012)  • #1
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Simon T
15 discussion posts
I'm attaching another log file. I captured it right after I had Firefox "jump" on me, it only happened once before actually switching monitors. The time it happened was right around 10:00am which is pretty close to the end of the log file.

Thanks,
Simon
• Attachment [protected]: DisplayFusion.log [2,803,606 bytes]
May 1, 2012  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Which version of DisplayFusion are you currently on? We've just released the final version of 4.0. Could you give it a try when you have a chance and let me know if the same issue still occurs?

Thanks!
May 2, 2012  • #3
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Simon T
15 discussion posts
Woops, sorry for not including that.
OS: Win7 x64
Display Fusion Version: 4.0.0 b17
Firefox Version: 13 (beta channel)
May 2, 2012  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries! I'll test it out with the Firefox 13 beta to see if I can reproduce it here as well.
May 4, 2012  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Still no luck reproducing it over here :(

When you run into the issue again, could you try moving it by middle-clicking the titlebar instead? Just curious to see if that works when the HotKey doesn't.

Thanks!
May 9, 2012  • #6
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Simon T
15 discussion posts
Quote:
When you run into the issue again, could you try moving it by middle-clicking the titlebar instead? Just curious to see if that works when the HotKey doesn't.


Middle clicking the titlebar opens a new tab with Firefox 4+. When I'm having the issue, I can middle click the Minimize, Maximize/Restore, Close buttons and it works fine.

I've set Display Fusion to log "All Lines" and I'll try and capture it next time it acts up.
May 9, 2012  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, sounds good Simon, thanks!
May 9, 2012  • #8
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Simon T
15 discussion posts
I've attached another log file. I believe the issue occurred around 2012/05/10 08:36:44.72. I've also attached the information in the Troubleshooting tab, I had to trim out some information about Task Manager because it was over 10MB. Hopefully this will give some more insight as to what's going on.

I do have a number of Firefox Addons, hopefully they're not interfering with DF. I can try disabling them and browsing around for a bit and see if I can still replicate this issue.
• Attachment [protected]: DisplayFusion (2).log [131,853 bytes]
• Attachment [protected]: info.txt [9,539,599 bytes]
May 10, 2012  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok awesome, the debug log definitely shows that it's ending up back at it's original position, but at the moment, I have no idea why :(

We'll look into it further and I'll let you know as soon as we have some news. If you do have a chance to try stock Firefox without any add-ons, please let me know how it goes.

Thanks!
May 10, 2012  • #10
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Simon T
15 discussion posts
So I disabled all but to of my Firefox Addons (except Adblock Plus and Download Statusbar) and plugins (except Flash) yesterday. I just tried to move Firefox again and it was acting up again.

I attached the log file again, I believe this was the first key press:

Code

2012/05/22 12:17:05.90: INFO:L1: frmMain:WndProc: --: --: --: --: --: --: HotKey Pressed: Move Window to Next Monitor (CTRL;WIN;88)
• Attachment [protected]: DisplayFusion.log [240,646 bytes]
May 22, 2012  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks Simon! I installed Download Status Bar, Adblock Plus, and Flash, and after the first restart of Firefox I could actually get the issue to occur, but I haven't been able to make it happen since. I'll keep testing to see what I can find out and I'll keep you posted. If you find a way to reproduce it consistently, please let me know :)
May 23, 2012  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I unfortunately haven't been able to reproduce this issue since it happened the one time. Have you been able to find a way to consistently reproduce it on your system?
Jun 19, 2012  • #13
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Simon T
15 discussion posts
I'm really not sure at this point. I've tried disabling all extensions/plugins but the problem still persists to some point.

I have a couple things I'd like to try when I get the time..
  • Try installing display fusion on my laptop and hooking it up to my monitor
  • Try a new Firefox profile
Jun 21, 2012  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! Just let me know how it works out when you get a chance to try that stuff out.
Jun 21, 2012  • #15
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Simon T
15 discussion posts
I just installed 4.1.0 b11 which was said to have "Fix: Resolved a maximized Firefox window movement issue". I'm not sure if that was targeted at the issue I've been having or another issue. Either way, I'm still experiencing my issue.

I noticed that maximized windows move a lot slower than non-maximized windows - that is to say when they move at all.

I've been busy with other stuff and I do still need to try with a fresh firefox profile to see if that resolves anything.
Jul 20, 2012  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It was a similar issue, but related to Firefox 14 when certain pages with Flash content were loaded. Are you on Firefox 14?
Jul 20, 2012  • #17
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Simon T
15 discussion posts
I'm up to date on the beta channel, sitting at version 15.0 right now.

I think I know why I said it seems slower. When Firefox is maximized, it won't change windows until the Win + X keys are released (Ctrl can still be pressed). When minimized or using any other programs, the window switches when all 3 keys are pressed down. I don't want to get to off topic, but is this new?
Jul 20, 2012  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It is new, we had to do that to fix up the other issue.

Would you still be able to try a clean Firefox Profile and let me know how it goes?
Jul 20, 2012  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a follow-up to let you know that DisplayFusion 4.2 Beta 5 is now available, and the issue with Firefox moving back to it's original location on Ctrl + Win + X should now be fixed up :)
http://www.displayfusion.com/Download/Beta/

Thanks!
Oct 9, 2012  • #20
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Simon T
15 discussion posts
Things test fine after updating. I'll reply if I have any issues down the road.

I did end up installing DF on my laptop which is setup with 2 monitors and I haven't had any issues with Firefox yet. I've had DF installed on my desktop for a long time, so maybe somewhere along the way some got slightly corrupted?

Anyway, looks good. Thanks for the awesome product :)
Oct 9, 2012  • #21
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Justin A Maier
2 discussion posts
I was having the same issue for almost a year now as well but just dealt with it. Finally looked to see if there was a solution today and TaDa, someone else had the same issue and it's just been resolved! Thanks!
Oct 9, 2012  • #22
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Glad to hear it Justin!

@Simon: It turned out to be a weird issue when certain Flash content is being shown in the browser, so it might have only shown up when you were on certain web pages.
Oct 10, 2012  • #23
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Simon T
15 discussion posts
Quote:
Glad to hear it Justin!

@Simon: It turned out to be a weird issue when certain Flash content is being shown in the browser, so it might have only shown up when you were on certain web pages.


Huh.. that's an awkward bug. Glad you were able to track that down. Any details on what type of Flash content?
Oct 10, 2012  • #24
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I was able to reproduce it while playing a video on YouTube, but it's possible that there were other types of Flash content that could have caused it as well.
Oct 10, 2012  • #25
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