Fullscreen start opens on wrong monitor

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Camryn Colebee35933

21 discussion posts

Hey,

Ever since the latest update, fullscreen Start always opens on my primary for like 1 second before being moved to the monitor it was initiated on?

Thanks

Jan 26, 2019 • #1

Could you send me a copy of your troubleshooting info? Here are the steps:

Open the Settings > Troubleshooting tab
Click the "Export Info to File" button
Reply with the file attached

Jan 29, 2019 • #2

Camryn Colebee35933

21 discussion posts

Here it is, thanks.

• Attachment [protected]: DisplayFusionDebugInfo.zip [26,178 bytes]

Feb 4, 2019 • #3

Thanks! If you roll back to 9.3, is it fine again?
https://www.binaryfortress.com/Data/Download/?OldVersion=1&DownloadID=00c4ec6b-c892-461c-9472-028cffc459a5

Feb 5, 2019 • #4

Camryn Colebee35933

21 discussion posts

Yeah, without changing any settings it works fine on the older one.

Feb 12, 2019 • #5

Ok, interesting! I'll do some further testing here and see what I can find out.

Feb 12, 2019 • #6

Ok, in my testing it didn't seem to happen in 9.3 either, but I had a different issue, where clicking the Start button would open it, then it would close and re-open. Are you seeing that behaviour on 9.3?

Feb 12, 2019 • #7

Camryn Colebee35933

21 discussion posts

I guess you could call it reopening, only when it reopens it's in the right place. So I click Start on monitor 2, it opens briefly on 1, then closes, and shows up on 2.

Feb 19, 2019 • #8

Ok, I think this is unfortunately the expected behaviour, due to the monitors being different scaling levels. We had some other Start menu issues in 9.3 with monitors of different DPI scaling, and we fixed those up to make it more reliable, but it can cause the behaviour you're seeing, depending on how quickly the Start menu gets picked up when it opens.

Unfortunately we have to use polling because it's not possible to hook the Start menu in Windows 10