ghosting title bar buttons

WARNING: You currently have Javascript disabled!
This website will not function correctly without Javascript enabled.

ive had this for awhile but didnt really bug me. had some time so i thought id mention it. i get the title bar buttons to hang around after applications close. it really only happens when a lot of windows are open from my trading platform and then gets closed.

• Attachment: 2014-12-31_16-30-08.png [725,632 bytes]

2014-12-31_16-30-08.png

Jan 3, 2015 • #1

How long after they close do the TitleBar Buttons stay on the screen? Is the application fully closed? (i.e. it now longer shows up in the Windows Task Manager?)

Jan 5, 2015 • #2

Quote:

How long after they close do the TitleBar Buttons stay on the screen? Is the application fully closed? (i.e. it now longer shows up in the Windows Task Manager?)

ill time it next time, i think it can be maybe 10secs or longer? i did notice that other app windows that is only one app do it as well. maybe ghost as long, but def dont go away with the window.

Jan 5, 2015 • #3

Ok, could you enable debug logging and send over the logs next time it occurs? Here are the steps:

On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
Restart DisplayFusion
Reproduce the issue and note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

Thanks!

Jan 5, 2015 • #4

Quote:

Ok, could you enable debug logging and send over the logs next time it occurs? Here are the steps:

On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
Restart DisplayFusion
Reproduce the issue and note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

Thanks!

should be a few seconds after 4:38 CST.

• Attachment [protected]: DebugInfo.html [133,847 bytes]

• Attachment [protected]: DisplayFusion.log [4,829,005 bytes]

Jan 5, 2015 • #5

rupertsland

61 discussion posts

Hi Keith.

I'm experiencing the same problem on my computer. Actually, the title bar ghosting problem has been around for at least a couple years. The icons remain on screen for about 10 to 20 seconds, as madlyfe mentioned. When many applications are open, after a while the ghosting happens. So, it seems like there's a delay in updating the screen before the title bar icons move to the window or dialog box where they are supposed to appear.

I wonder whether the graphics driver might be the reason? Anyway, here are my computer specs. Not sure if they will be of help or give a clue. I'd like to know if this problem occurs on newer computers, as well.

My computer is an old DELL Precision 390 that dates to around 2006 (yeah, that old). The graphics card is NVIDIA.

Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (1862 MHz)
Operating System: Windows 7 Professional, 64-bit (Service Pack 1)
DirectX version: 11.0
GPU processor: Quadro NVS 285
Driver version: 258.96
Core clock: 275 MHz
Memory clock: 600 MHz (1200 MHz data rate)
Memory interface: 64-bit
Total available graphics memory: 2159 MB
Dedicated video memory: 128 MB DDR2
System video memory: 0 MB
Shared system memory: 2031 MB
Video BIOS version: 5.44.02.63.01
IRQ: 16
Bus: PCI Express x16

Jan 7, 2015 (modified Jan 9, 2015) • #6

@madlyfe: I noticed you're running Bitdefender. After your machine has been running for a while, is the memory usage really high for DisplayFusion.exe?

@rupertsland: Are you also running Bitdefender by any chance?

Jan 15, 2015 • #7

Quote:

been running for close to a day and here are the stats:

• Attachment: 2015-01-15_14-59-26.png [22,434 bytes]

2015-01-15_14-59-26.png

Jan 15, 2015 • #8

Thanks! That looks normal. What other programs are you able to reproduce this with? Just wondering if I can test it out here, but I don't have access to Ninja Trader

Jan 16, 2015 • #9

Quote:

Thanks! That looks normal. What other programs are you able to reproduce this with? Just wondering if I can test it out here, but I don't have access to Ninja Trader

i get it with random apps. even windows system apps.

Jan 16, 2015 • #10

Ok, unfortunately the L1 log doesn't provide any clues as to what could be happening. Could you set the logging to L2 and then send a new copy the next time the TitleBar Buttons take a while to disappear?

Jan 20, 2015 • #11

Quote:

i couldnt really get them to do it this time but you might check around 4:16 and 4:20 CST.

• Attachment [protected]: DebugInfo.html [136,979 bytes]

• Attachment [protected]: DisplayFusion.log [6,585,381 bytes]

Jan 20, 2015 • #12

just happened here at 4:16 CST

• Attachment [protected]: DebugInfo.html [276,164 bytes]

• Attachment [protected]: DisplayFusion.log [7,203,038 bytes]

Jan 21, 2015 • #13

Thanks! Which app was it that you closed?

Jan 23, 2015 • #14

Quote:

Thanks! Which app was it that you closed?

ninjatrader.exe it should be.

Jan 23, 2015 • #15

Awesome, thanks! For some reason DF thinks that the window is hung, so it's waiting for a while before it removes the titlebar buttons. In the Settings > Advanced Settings > Troubleshooting section, could you try enabling the "Disable Hung Window Detection" option, then restart DF, and let me know if you still run into this issue?

Jan 23, 2015 • #16

Quote:

i will do that, thanks. ill get back to you around mondayish.

Jan 23, 2015 • #17

David Race

1 discussion post

Sorry if it's bad form to reply to a thread this old but I am seeing the same behaviour on Windows 10 using multiple desktops. When using CTRL-Win-Arrow to move to the next virtual desktop I get ghosting of titlebar buttons exactly as described in the thread.

I've tried "Disable Hung Window Detection" in case that was related but to no avail.

Jul 30, 2015 • #18

Thanks guys! I can actually reproduce this here now as well, under two circumstances:

When minimizing an application that has a lot of separate windows that minimize all at once (like madlyfe's NinjaTrader app)
When switching virtual desktops in Win 10, or using Dexpot

I'll be sure to let you know when we're able to get this all fixed up