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User Image
Jcee
205 discussion posts
Title says it all, after installing the latest beta, I find that none of my hotkeys seem to be working.. changing them in the settings to a different key, doesnt solve the issue. nor does restarting my PC
May 9, 2016  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Strange! Mine are still working here. Could you send over a debug log?
  • On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
  • Restart DisplayFusion
  • Try a hotkey and note the time so we'll know where to check in the log file
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log

Thanks!
May 9, 2016  • #2
User Image
Jcee
205 discussion posts
Bottom page of the log (17:50-51)
• Attachment [protected]: DebugInfo.html [147,635 bytes]
• Attachment [protected]: DisplayFusion.log [3,165,209 bytes]
May 9, 2016  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I'm seeing a bunch of "unknown" hotkeys trying to be registered for some reason. Is it custom hotkeys that are broken, or are the built-in hotkeys also broken?
May 11, 2016  • #4
User Image
Jcee
205 discussion posts
Any and all hotkeys related to display fusion: Custom functions, standard functions with custom hotkeys, standard functions with default hotkeys, hotkeys registered through the 'manage monitor profile' dialog even
May 11, 2016  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, maybe we missed something simple here. On the Settings > Functions tab, is the "Enable Key Combinations" checkbox enabled?
May 12, 2016  • #6
User Image
Jcee
205 discussion posts
Nope :) problem solved. no idea how it got unchecked, but I'm pretty sure it happened with the update.
Thanks
May 12, 2016  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's definitely weird. There shouldn't be anything in the update that would disable it, but stranger things have happened :)

Have a great weekend!
May 13, 2016  • #8
JGultrawide's profile on WallpaperFusion.com
Sorry to be 2 years late to the party but I'm having this issue with the Enable Key Combinations unchecking. No version upgrade just switching between two machines on one monitor. I often switch machines to find that the hotkeys are no longer working due to this issue. Did a search this is all that came up!
Jul 27, 2018  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@JGultrawide: Could you send me a backup of your settings (Settings > Options > Export), and also a copy of your troubleshooting info?

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Jul 27, 2018  • #10
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