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User Image
Lanz
3 discussion posts
Hello everyone,

Since updating from DisplayFusion version 10.1.2 (I believe) to version 11.0.5, I have encountered the following issue.
I am using Windows 10.

My 49" screen is divided into three sections/monitors using DisplayFusion.
Additionally, I use Citrix Viewer for the VDI (Virtual Desktop Infrastructure), which is always run in full-screen mode.

Since the update, the VDI gets reduced to a single monitor section whenever I return from the Windows screensaver. Before the update, I could exit the screensaver, and the VDI would still remain in full-screen mode.

Where could the problem be?
11 days ago  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
11 days ago  • #2
User Image
Lanz
3 discussion posts
Hello, I have logged in. I left the Citrix VDI desktop viewer in full-screen mode and waited for the screensaver to activate. Towards the end of 8:06 PM (20:06 Uhr), I exited the screensaver by clicking the mouse. After that, the VDI window was minimized to the left part of the monitor. The log file is attached.
• Attachment [protected]: DisplayFusion.log [664,390 bytes]
9 days ago  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. If you add that app to the compatibility list in DisplayFusion and turn on "Treat this as a full screen application always", and then restart the app, does the issue persist?
5 days ago  • #4
User Image
Lanz
3 discussion posts
Thank you for the response. I added the app to the compatibility list and activated the option as per your feedback. Now it works as desired.
Thank you very much.:)
4 days ago  • #5
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