Processing Ajax...

Title

Message

Confirm

Confirm

Confirm

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure?

User Image
BundD
16 discussion posts
The Display Fusion app has high single thread usage even when idle on desktop (screenshot). Which causes stuttering in game.
I must quit and relaunch the app for the issue to go away. The issue reoccurs again.
Seems to happen after a gaming session, will need to test more to determine if other tasks trigger this issue.
I have also "Reset All Settings to Default"
Anyone else have experienced this or have any suggestions? Let me know if you need more info. Thanks!
MoBo: MSI MPG Z490 GAMING PLUS (MS-7C75)
CPU: i5-10600K
GPU: 4070 Ti
Monitors: GIGABYTE M27Q P [Main(DP)] // Dell P2217H [2nd(HDMI)]
OS: Win 11 22H2
• Attachment: CPU Usage.jpg [155,983 bytes]
CPU Usage.jpg
CPU Usage.jpg
May 7, 2023 (modified May 27, 2023)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
What game is this happening with?
May 8, 2023  • #2
User Image
BundD
16 discussion posts
Quote:
What game is this happening with?

Witcher 3 and Fortnite, so far.

Update (5/9/23): Used system for browsing, no gaming session, and the issue occurred again.
Next step: Reset All Settings to Default > enable L3 logging > restart system > leave system idle for the ~day > export logs and attach.
• Attachment: Screenshot 2023-05-09 070718.png [68,298 bytes]
Screenshot 2023-05-09 070718.png
Screenshot 2023-05-09 070718.png
May 8, 2023 (modified May 9, 2023)  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a copy of your troubleshooting info after you've reset your setting to default, and let me know if the issue persists? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
May 9, 2023 (modified May 9, 2023)  • #4
User Image
BundD
16 discussion posts
Quote:
Could you send me over a copy of your troubleshooting info after you've reset your setting to default, and let me know if the issue persists? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

File attached.

Update: I left the system idle for ~10 hours (performed "Next step:" in post #3 and left system). No issue with CPU usage when I checked.
Launched Chrome to check this discussion, now the single CPU thread is stuck at ~half utilization and the DF process is using ~5% CPU (screenshots).
With the original post, DF was using ~10% CPU.

Update 2 (1 hour elapsed): Left system idle after posting. The issue progressing to the original posted issue ( (new screenshots)

Update 3 (1 hour elapsed since update 2) Watched YouTube for an hour (screenshots)
• Attachment [protected]: DisplayFusionDebugInfo.zip [167,093 bytes]
• Attachment: Screenshot 2023-05-09 181510.png [64,908 bytes]
Screenshot 2023-05-09 181510.png
Screenshot 2023-05-09 181510.png
• Attachment: Screenshot 2023-05-09 181608.png [25,059 bytes]
Screenshot 2023-05-09 181608.png
Screenshot 2023-05-09 181608.png
• Attachment: Screenshot 2023-05-09 191835.png [66,325 bytes]
Screenshot 2023-05-09 191835.png
Screenshot 2023-05-09 191835.png
• Attachment: Screenshot 2023-05-09 191911.png [31,940 bytes]
Screenshot 2023-05-09 191911.png
Screenshot 2023-05-09 191911.png
• Attachment: Screenshot 2023-05-09 203716.png [59,139 bytes]
Screenshot 2023-05-09 203716.png
Screenshot 2023-05-09 203716.png
• Attachment: Screenshot 2023-05-09 203732.png [36,651 bytes]
Screenshot 2023-05-09 203732.png
Screenshot 2023-05-09 203732.png
May 9, 2023 (modified May 10, 2023)  • #5
User Image
BundD
16 discussion posts
Update: Seems like the issue is caused when waking computer from sleep. Maybe display adapters initializing is causing the issue? I will test and verify that the issue occurs with no input and just waking system from sleep.

Update 2: tested theory.
Restarted system > let it go to sleep > woke up system ~4 times over a 10 hour period. The issue reoccurs.

Next step: test with a fresh Windows 11 install, when I get a chance.
May 10, 2023 (modified May 11, 2023)  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Interesting, could you disable your DisplayFusion taskbars, and see if the issue persists after waking from sleep?
May 11, 2023  • #7
User Image
BundD
16 discussion posts
Quote:
Interesting, could you disable your DisplayFusion taskbars, and see if the issue persists after waking from sleep?

Issue does not occur with DisplayFusion taskbars disabled.
The taskbars is the only feature I use as of now, I'm a new user and discovering all the features of the application.
Is there a resolution or workaround?
May 12, 2023 (modified May 15, 2023)  • #8
User Image
BundD
16 discussion posts
Update: When the issue occurs, the taskbar on the second monitor becomes unresponsive and application icons flash. Unable to click on the Windows start menu or other items on the taskbar.
Any update on the issue? Do I need to wait for an update for a fix?
May 19, 2023  • #9
User Image
JSF
3 discussion posts
Quote:
Update: When the issue occurs, the taskbar on the second monitor becomes unresponsive and application icons flash. Unable to click on the Windows start menu or other items on the taskbar.
Any update on the issue? Do I need to wait for an update for a fix?


Seeing the same here as well, CPU usage settles in pretty solid at 12-16% and icons in the second monitor start flashing and become unresponsive. Getting pretty frustrated with it, I am running the beta 3 on Windows 11 version 22H2 OS Build 22621.1702
May 23, 2023  • #10
User Image
fraXis
5 discussion posts
Quote:
Getting pretty frustrated with it, I am running the beta 3 on Windows 11 version 22H2 OS Build 22621.1702


I am beyond frustrated with the v10.x release. In all the years I have been using DisplayFusion, I have never seen such a problematic update from them.
I miss running DisplayFusion but I can't use it anymore until the CPU usage problem is fixed.
Eagerly awaing the next beta to see if it improves.
May 23, 2023 (modified May 23, 2023)  • #11
User Image
BundD
16 discussion posts
Same boat. I've uninstalled it till there is an update or fix...
May 23, 2023 (modified May 24, 2023)  • #12
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
@BundD Can you update to our latest beta and send me over another copy of your troubleshooting info? Here's the link: https://www.displayfusion.com/Download/Beta/

@JSF & fraXis Could you send me over a copy of your troubleshooting info as well?
May 24, 2023  • #13
User Image
fraXis
5 discussion posts
Quote:
@BundD Can you update to our latest beta and send me over another copy of your troubleshooting info? Here's the link: https://www.displayfusion.com/Download/Beta/

@JSF & fraXis Could you send me over a copy of your troubleshooting info as well?


Owen, I already sent over my troubleshooting info in this thread:

https://www.displayfusion.com/Discussions/View/100-is-killing-pc-performance/?ID=d1ff082c-3066-4cd4-8289-a1219f32795c

Waiting on the next beta to see if the problem is resolved. Beta 3 did not fix it.
May 24, 2023  • #14
User Image
BundD
16 discussion posts
Quote:
@BundD Can you update to our latest beta and send me over another copy of your troubleshooting info? Here's the link: https://www.displayfusion.com/Download/Beta/
@JSF & fraXis Could you send me over a copy of your troubleshooting info as well?

Installed Steam version > updated to 10.1-Beta3 > "Reset All Settings to Default" > enabled L1 log > exported after ~30 min: file attached.

Update: Looks like the issue is persisting (screenshots)
• Attachment [protected]: DisplayFusionDebugInfoMay_24_2023.zip [101,763 bytes]
• Attachment: Screenshot 2023-05-24 194610.png [48,761 bytes]
Screenshot 2023-05-24 194610.png
Screenshot 2023-05-24 194610.png
• Attachment: Screenshot 2023-05-24 194656.png [16,635 bytes]
Screenshot 2023-05-24 194656.png
Screenshot 2023-05-24 194656.png
May 24, 2023 (modified May 24, 2023)  • #15
User Image
BundD
16 discussion posts
Update: Video of laggy taskbar and flashing icons on second monitor
• Attachment: taskbar_2023-05-26 200846.mp4 [7,821,631 bytes]
May 27, 2023 (modified May 27, 2023)  • #16
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, we'll get you to try out our next beta once it's released as well.
May 29, 2023  • #17
User Image
BundD
16 discussion posts
Quote:
Thanks for sending that over, we'll get you to try out our next beta once it's released as well.


Thanks for the update and sounds like a plan :)
May 29, 2023  • #18
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta, can you guys test it out and let me know if the issue persists? If it does, could you send me over an updated copy of your troubleshooting info from that beta?
May 30, 2023  • #19
User Image
JSF
3 discussion posts
Flashing Icons seems to be better and CPU usage with Beta 4, but now DF crashes and I have to restart it. Seeing this in the application event log.

"The program DisplayFusion.exe version 10.0.99.104 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel."

"Fault bucket 1527129982373481576, type 5
Event Name: AppHangXProcB1
Response: Not available
Cab Id: 0

Problem signature:
P1: DisplayFusion.exe
P2: 10.0.99.104
P3: 641de100
P4: d2d7
P5: 134217760
P6: explorer.exe
P7: 10.0.22621.1778
P8:
P9:
P10: "
May 31, 2023  • #20
User Image
BundD
16 discussion posts
Quote:
We've released a new beta, can you guys test it out and let me know if the issue persists? If it does, could you send me over an updated copy of your troubleshooting info from that beta?


I will test and let you know.
Just wondering, what should be the average CPU usage?

Update: Tested and looks like the issue is persisting...
• Attachment [protected]: DisplayFusionDebugInfo_5_31_23.zip [324,049 bytes]
• Attachment: Screenshot 2023-05-31 221642.png [63,663 bytes]
Screenshot 2023-05-31 221642.png
Screenshot 2023-05-31 221642.png
• Attachment: Screenshot 2023-05-31 221659.png [35,019 bytes]
Screenshot 2023-05-31 221659.png
Screenshot 2023-05-31 221659.png
May 31, 2023 (modified Jun 1, 2023)  • #21
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
@JSF If you head to C:\Users\(YourUser)\AppData\Local\CrashDumps, is there anything listed for DisplayFusion? If so, could you send over the latest one?

@BundD Thanks for sending that updated log over, I'll pass it over to our developers to have a look into.

The CPU usage depends on your system, and which features in DisplayFusion are enabled. A bit of usage is expected as DisplayFusion uses background polling to keep it's features updated, but 8.3% is a bit high
Jun 1, 2023  • #22
User Image
BundD
16 discussion posts
Quote:
@JSF If you head to C:\Users\(YourUser)\AppData\Local\CrashDumps, is there anything listed for DisplayFusion? If so, could you send over the latest one?

@BundD Thanks for sending that updated log over, I'll pass it over to our developers to have a look into.

The CPU usage depends on your system, and which features in DisplayFusion are enabled. A bit of usage is expected as DisplayFusion uses background polling to keep it's features updated, but 8.3% is a bit high


Thanks for the update. The only setting I change is: Taskbar > Taskbar Mode > All taskbars show all windows.
Jun 1, 2023  • #23
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
If you have the DisplayFusion taskbars enabled, but all 3 hooks disabled in the advanced settings (Polling, Application, and Shell), does the issue persist after a reboot?
Jun 5, 2023  • #24
User Image
BundD
16 discussion posts
Quote:
If you have the DisplayFusion taskbars enabled, but all 3 hooks disabled in the advanced settings (Polling, Application, and Shell), does the issue persist after a reboot?


Will test and update.

Update: Restarted after changing each System Hooks settings (Applications, Polling, and Shell)
Tested with all 3 hooks disabled: no issue.
Tested with Shell enabled: no issue.
Tested with Shell and Polling enabled: no issue.
With just the Application hook enabled: issue reoccurs.
• Attachment [protected]: DisplayFusionDebugInfo.zip [187,266 bytes]
• Attachment: Hooks.png [12,811 bytes]
Hooks.png
Hooks.png
Jun 6, 2023 (modified Jun 8, 2023)  • #25
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
And if you have app hooks enabled but DisplayFusion taskbar disabled, the CPU usage doesn't climb?
Jun 9, 2023  • #26
User Image
BundD
16 discussion posts
Quote:
And if you have app hooks enabled but DisplayFusion taskbar disabled, the CPU usage doesn't climb?


I didn't test that but will test and update

Update: with hooks enabled but the DisplayFusion taskbar disabled there is no CPU issue
• Attachment [protected]: DisplayFusionDebugInfo.zip [133,838 bytes]
Jun 9, 2023 (modified Jun 11, 2023)  • #27
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for confirming, we have more changes coming in our next beta so we'll get you to try it out once it's released.
Jun 19, 2023  • #28
User Image
BundD
16 discussion posts
Quote:
Thanks for confirming, we have more changes coming in our next beta so we'll get you to try it out once it's released.


Thanks for the update.
Jun 19, 2023  • #29
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta with some further changes, can you try it out and let me know if the issue persists?
Jul 5, 2023  • #30
User Image
BundD
16 discussion posts
Quote:
We've released a new beta with some further changes, can you try it out and let me know if the issue persists?


Thanks for the update. Unfortunately, I do not have a multi-monitor setup currently. Once I do, I will test.
Jul 9, 2023  • #31
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)