Maximize to virtual monitors only works on bottom two

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Gabriel Campos

8 discussion posts

I have three 1080p monitors and a a 4K TV that I've split into 4. The 4K monitor is #2. Whenever I move a window (maximized) to it, the window will maximize to 2.3 and 2.4, but never 2.1 or 2.2. When moving the window to 2.1 and releasing, it takes over all of monitor 2. When I drag a window to monitor 2.2, it takes 2.2, 2.4, and the two monitors to the right as well.

I have very basic settings, I just setup the multimonitor and have added a wallpaper. Any thoughts?

Jul 10, 2014 • #1

Could you attach a copy of the info from the Settings > Troubleshooting tab? I'll replicate your setup here and see if I can reproduce the same results.

Open the DisplayFusion Settings > Troubleshooting tab
Click the Copy to Clipboard button
Open Notepad, paste the text, and save the file
Reply with the text file attached

Thanks!

Jul 11, 2014 • #2

Gabriel Campos

8 discussion posts

Sure! Here it is, attached.

• Attachment [protected]: DisplayFusion log.txt [83,098 bytes]

Jul 11, 2014 • #3

Thanks! I'll test it out and keep you posted on what I find

Jul 14, 2014 • #4

I haven't been able to reproduce this issue here yet, but apparently VMware will only allow me to have 1 monitor at 3840x2160, and not that, plus the other 1920x1080 monitors, so at the moment, I can't fully test this out.

Would you be able to send me a debug log for this issue?

On the Troubleshooting tab, change the Logging drop-down to "Logging: Important Only"
Restart DisplayFusion
The next time it occurs, note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

Thanks!

Jul 15, 2014 • #5

Gabriel Campos

8 discussion posts

Since it's easily reproduced, I had no problem turning debug on and just doing it again at 13:55. As a result the log is "only" 2500 lines long.

• Attachment [protected]: DisplayFusion.log [541,529 bytes]

Jul 15, 2014 (modified Jul 15, 2014) • #6

Thanks! We'll check out the log and see what we can find out

Jul 15, 2014 • #7

Good news! I was able to reproduce this here in VMware finally. We should be able to get it fixed up, and I'll let you know when we do!

Thanks!

Jul 18, 2014 • #8

Gabriel Campos

8 discussion posts

Thanks! That is great news. I look forward to updating to the bleeding edge release..

Jul 21, 2014 • #9

We've just released a new DisplayFusion beta version (http://www.displayfusion.com/Download/Beta/) and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks!

Aug 8, 2014 • #10

Gabriel Campos

8 discussion posts

Is there any way to test this Pro feature after the trial has expired? It took longer than I had to test.

Aug 14, 2014 • #11

I've just sent over a new trial key for you

Aug 14, 2014 • #12

Gabriel Campos

8 discussion posts

Thanks, purchased. Works like a charm.

Aug 14, 2014 • #13

Awesome, thank you for your purchase!