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mysticrice
1 discussion post
hello,

when i switch my monitor profiles it doesnt disable the ones that should be off, it doesnt turn on the monitors that should be on, and fliped the image on the wrong monitor.

this just started recently in the last update i did which is the current one.
4 days ago  • #1
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ShawnS
1 discussion post
This is also happening for me after updating to 11.0.4. My monitor profile hotkey resizes a Firefox window and now it periodically seems to fire off the action at random whether I've pressed the hotkey or not. I've deleted and recreated the window position profile and hotkey and it worked momentarily but has stopped responding again.
4 days ago  • #2
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Angel37
2 discussion posts
I'm having a similar issue myself. I am able to switch to one profile, but am unable to switch back to the original profile
2 days ago  • #3
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
If you can help us troubleshoot this hopefully we can get it solved. This is how to enable the logging:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

After you enable the logging try loading the profiles that don't work (maybe a few times) then send in the log. From that we should be able to see what's going on. Thanks!
2 days ago  • #4
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Angel37
2 discussion posts
Quote:
If you can help us troubleshoot this hopefully we can get it solved. This is how to enable the logging:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

After you enable the logging try loading the profiles that don't work (maybe a few times) then send in the log. From that we should be able to see what's going on. Thanks!


I have reproduced this issue on version 11.0.4. The time stamp is 5:13PM. I switch from my Desktop profile to Console. It switches successfully. I then try to switch back to my Desktop profile 4 times and it fails each time until I reinstall version 10.1.2. The profile then switches back successfully on attempt #5

I will note that I reinstalled version 11.0.3 on attempt #4 and it also failed. Haven't quite pinned down which version update broken this functionality for me.
• Attachment [protected]: DisplayFusionDebugInfo.zip [402,290 bytes]
2 days ago (modified 2 days ago)  • #5
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
We're a bit slow right now over the holidays but in the new year I'll pass this to the developers and we'll see what we can find out for you. Thanks!
1 day ago  • #6
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