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Kevin F.
456 discussion posts
Quote:
It seems to work fine here, could you send me a copy of your troubleshooting info? Here are the steps:
- Open the Settings > Troubleshooting tab
- Click the "Export Info to File" button
- Reply with the file attached
here ya go, tried it right before creating the zip
• Attachment [protected]: DisplayFusionDebugInfo.zip [108,896 bytes]
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Kevin F.
456 discussion posts
no change, even gave her the ole reboot and tried first thing, and the ts log from that
• Attachment [protected]: DisplayFusionDebugInfo2.zip [42,926 bytes]
Jun 5, 2024 (modified Jun 5, 2024)
•
#5
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Kevin F.
456 discussion posts
Quote:
Interesting, could you send me a debug log? Here are the steps:
- On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
- Reproduce the issue and note the time so we'll know where to check in the log file
- Click the "Export Info to File" button on the Settings > Troubleshooting tab
- Reply with the file attached
- Disable debug logging after sending the log
hopefully disabling debug before sending isnt that important here lol, got the export before disabling at least.
9:08 PM ish EST, enabled, did the issue twice, exported and here
• Attachment [protected]: DisplayFusionDebugInfodebug.zip [132,422 bytes]
Thanks for sending that over, nothing seems to stand out there. Was the script you were running in DisplayFusion just using this line?
BFS.General.SleepMonitors();
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Kevin F.
456 discussion posts
Quote:
Thanks for sending that over, nothing seems to stand out there. Was the script you were running in DisplayFusion just using this line?
BFS.General.SleepMonitors();
• Attachment [protected]: Screenshot 2024-06-18 011135.png [27,153 bytes]
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Kevin F.
456 discussion posts
wild, it worked once when I tested after that screenshot for s&g and only the once, straight back to the bugged version after. Tried to repro any and all steps and nothing. just hit the notification for the snip, save, sorted and saw the snip already saved so dragged that from that context box to the browser, and posted. tried each step again but nothing lol weird.
• Attachment [protected]: Screenshot 2024-06-18 011622.png [9,033 bytes]
Okay that's really strange, we can't seem to reproduce this here. We'll add this to our list to look into and see if we can find anything there.
Thanks!