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User Image
Dodge DeBoulet
22 discussion posts
I swapped out my Lenovo T460p for the laptop in the subject. It's connected to the same 3 monitors the older laptop had been (ThinkVision X1 27" 4K flanked by 2 Dells @ 1920x1200), although now through a Lenovo Thunderbolt dock.

I've noticed that if I drag a window up and down on the center 4K display, the mouse will gradually drift from its original position on the window title bar (mostly vertically) and sometimes jump a centimeter or more. This presents the effect of the window snagging/hesitating when moved.

I had left/right corner snag control enabled when this happened. When I also enabled top/bottom corner snag control, the effect diminished greatly, but I noticed some left/right drift after that change.

Exiting DF causes the problem to go away completely.

Windows 10 21H1 w/all current updates, DF 9.9.
Jul 11, 2022 (modified Jul 11, 2022)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a video of the issue happening?

Thanks!
Jul 11, 2022  • #2
User Image
Dodge DeBoulet
22 discussion posts
Here you go. This is a fairly mild example; it seems to be worse the more "crowded" the display is. Note that it does not happen when DF is not loaded.
• Attachment: MouseJumping.gif [12,243,458 bytes]
MouseJumping.gif
MouseJumping.gif
Jul 11, 2022  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Jul 12, 2022  • #4
User Image
Dodge DeBoulet
22 discussion posts
Attached. Thanks for looking into this.
• Attachment [protected]: DisplayFusionDebugInfo.zip [35,528 bytes]
Jul 12, 2022  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, everything looks good there. Could you update to our latest beta (https://www.displayfusion.com/Download/Beta/), and then send me over a backup of your settings? You can grab them via the DisplayFusion Settings > Options > Export Settings.

Thanks!
Jul 13, 2022  • #6
User Image
Dodge DeBoulet
22 discussion posts
Settings export attached.

This is so weird. It happens very randomly; sometimes the mouse cursor is displaced as much as an inch or two from where I grabbed the title bar, and can happen on simply moving a window. Much of the time it's not that noticeable, but it happens enough to be annoying.

Thanks again for looking into this.
• Attachment [protected]: DisplayFusion Backup (2022-07-14 @ 08-54, 9.9.99.116, OURAWAI04, SettingsWindow).reg [287,832 bytes]
Jul 14, 2022  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, I was able to reproduce this on my end. If you uncheck "Enable Window Edge Snapping to edges of Monitors" & "Enable Window Edge Snapping to edges of other Application Windows" in the DisplayFusion Settings > Window Snapping tab, does that fix it up?

Thanks!
Jul 14, 2022  • #8
User Image
Dodge DeBoulet
22 discussion posts
Quote:
Thanks for sending that over, I was able to reproduce this on my end. If you uncheck "Enable Window Edge Snapping to edges of Monitors" & "Enable Window Edge Snapping to edges of other Application Windows" in the DisplayFusion Settings > Window Snapping tab, does that fix it up?

Thanks!


Sure seems to. Mouse cursor stays right where it should. Thanks for the fix; I don't use the now-disabled features, so I'm good to go. Hope you can find the culprit for the folks that do ;)
Jul 15, 2022  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for confirming, I'll add this to our list to look into.

Thanks!
Jul 15, 2022  • #10
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