Move to next window problem

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Michael Simpson

6 discussion posts

I'm having a problem with "move window to next monitor (MWNM)" and "move window to next monitor and maximize (MWNMM)". the problem is that when i use this function maximized windows switch monitors, but either don't stay maximized (MWNM). Or won't maximize in the first place (MWNMM). I'm not sure if this is a problem with DFP or my pc but any help would be appreciated. I will provide any diagnostics related information required.
Michael

Feb 21, 2013 • #1

If you could attach a copy of the info from the Settings > Troubleshooting tab, and also list a few of the applications that this issue occurs with, that would be great! With that info, I should be able to test it out here and we can proceed from there

Thanks!

Feb 23, 2013 • #2

Michael Simpson

6 discussion posts

there's the log, it happens with firefox and iexplore they are the only 2 I've noticed atm.. fresh re-install of windows

• Attachment [protected]: DFP troubleshooting log.txt [49,180 bytes]

Feb 23, 2013 • #3

Thanks! On a fresh reboot of windows, do those Functions work correctly for a bit before they stop working? Or do they not work at all, even after a fresh reboot?

Feb 25, 2013 • #4

Michael Simpson

6 discussion posts

i rebooted just then and yes it seems to work straight after a reboot, i'm not sure how long it takes to be disabled
mayhem
...just tryed it like 1 minute after the reboot.. and it's not keeping it maximized now

Feb 26, 2013 (modified Feb 26, 2013) • #5

Ok, interesting! Would you be able to do the following to help troubleshoot further?

Enable debug logging on the Troubleshooting tab (set it to Logging: Important Only) and click Apply
Restart DisplayFusion
Reproduce the issue (please note the time so I'll know where to look in the log file)
Send me the %appdata%\DisplayFusion\DisplayFusion.log file (can be found by clicking the 'Open Log' button on the Troubleshooting tab)
Disable debug logging after sending me the log

Thanks!

Feb 27, 2013 • #6

Michael Simpson

6 discussion posts

here you go, sorry it took me so long, the latest recreation of the problem is around 1:25 pm 3/3/13
it doesn't seem to want to upload the log, is there an email i can send it to?.. if there is could you pm it to me please

Mar 3, 2013 (modified Mar 3, 2013) • #7

Sure! You can send it to me at support@displayfusion.com. Just reference this Discussions topic in the email

Mar 4, 2013 • #8