Processing Ajax...

Title

Message

Confirm

Confirm

Confirm

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure?

User Image
Rob S
3 discussion posts
Hi,

In the past few days I have the issue that when I move my MS Excel 2016 spreadsheet from my primary monitor to my second (or third monitor) the tabs and commamds ribbon is much larger than on my primary monitor.

NOet: that if I open the spreadsheet from my primary monitor this issue occurs, however if I open from a secondary monitor the display is normal.

Any suggestions?

Regards,
Rob
• Attachment [protected]: Screenshot MS Excel (Primary Monitor).jpg [351,975 bytes]
• Attachment [protected]: Screenshot MS Excel (Secondary Monitor).jpg [235,944 bytes]
Jan 23, 2021  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Rob,

Just to be clear, the issue only happens when you open excel on your primary monitor and then move it to your second? It doesn't happen when opened directly on your second monitor?

Do you have any scaling settings set on your monitor?

Thanks!
Jan 25, 2021  • #2
User Image
Rob S
3 discussion posts
Hi Owen,

Yes your interpretation is correct. I have the scaling on the monitors set to Windows 100% recommendation.

Regards,
Rob
Jan 26, 2021  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Rob,

Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Jan 26, 2021  • #4
User Image
Rob S
3 discussion posts
Hi Owen,

Apologies I only just around to this.

Please see attached.
Cheers,
Rob
• Attachment [protected]: DisplayFusionDebugInfo.zip [33,099 bytes]
Feb 10, 2021  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Rob,

Are you moving it with the "Move Window to Next Monitor" button? If so, can you try just dragging the window to see if that makes any difference?

Thanks!
Feb 12, 2021  • #6
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)