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Miro Karkuš14651
9 discussion posts
Hi!

I'm using long time DisplayFusion and now I connected 4th monitor - old SVGA CRT in reswolution 800x600 (other three have each 1920x1200).
I'm using separate wallpaper for each. New monitor has wallpaper source "My videos" and animated GIF wallpaper.
All works correctly except:
1. main - this monitor is most left and wallpaper of right next monitor overlaps to this 1st on the right side. It is only problem of wallpaper, no windows or other - but I'm using Fences from Stardock and on the overlapping part is visible, but not accessible Fences folder portal. I posted this Q also on Stardock forum 'cause I don't know what is main problem.
2. when I set animated GIF with My videos source after File Explorer restart or crash, wallpaper disappears and only one this brings it back - opening wallpaper settings and change source and give it back to My videos - how to fix it?

Thank you for eacg help, suggestion, reply or comments.
Miro
• Attachment: desktop.png [7,161,411 bytes]
desktop.png
desktop.png
• Attachment: displayfusion.png [247,576 bytes]
displayfusion.png
displayfusion.png
Jan 5, 2020  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Jan 7, 2020  • #2
User Image
Miro Karkuš14651
9 discussion posts
I generated file, is attached.
Miro
• Attachment [protected]: DisplayFusionDebugInfo.zip [34,179 bytes]
Jan 8, 2020  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I can't seem to reproduce this issue here. Could you send me the GIF file that you're trying?

Thanks!
Jan 8, 2020  • #4
User Image
Miro Karkuš14651
9 discussion posts
It is simple 2 frame GIF file (frames for flashing cursor - like you can see). I posted this at Stardock forum if is it Fneces problem - they posted not 100% compatibility between DisplayFusion and Fences, but I hope you can find any option how to fix it.

Miro
• Attachment [protected]: c128.gif [165,600 bytes]
Jan 8, 2020  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I tested with that gif here and it works correctly for me. If you do a full reboot, then apply the desktop wallpaper settings again, does that make any difference?
Jan 10, 2020  • #6
User Image
Miro Karkuš14651
9 discussion posts
I did it - reboot and tested more than 3 times - works not.
On Stardock Fences forum I got reply about incompatibilty between Fences and DisplayFusion.
So, for me is now important decision - what I do - Fences powering up my productivity, DisplayFusion too.
Fences has not any alternative, DisplayFusion has alternative.
For now, I want to suggest Fences and DisplayFusion compatibility check in update.
I'm installing also beta updates and hope it will be solved.
Don't want to make switch after years.

Miro
Jan 11, 2020  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I'm not 100% sure if this is related to Fences, but I will re-test with Fences installed and see what I can find out.
Jan 13, 2020  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a quick update, I've re-tested with Fences 3.0 installed, and it's still working correctly for me. See the attached screenshot.

Which version of Fences are you running?
• Attachment: 2020-01-14_13-37-14.jpg [570,052 bytes]
2020-01-14_13-37-14.jpg
2020-01-14_13-37-14.jpg
Jan 14, 2020  • #9
User Image
Miro Karkuš14651
9 discussion posts
I'm using Fences 3, exact version 3.0.9.11.
So, problem is not in case of previous Fences layout and then connecting new monitor at top left?

Miro
Jan 14, 2020  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I don't think so, but I'm pretty stumped at this point. I've tried a lot of different settings in Fences and DF, and it always works fine for me.

In the Fences settings > Colour and Appearance tab, if you disable "Translucent Fence Backgrounds," does that make any difference?
Jan 15, 2020  • #11
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Miro Karkuš14651
9 discussion posts
I have disabled. But I tried to enable, then test, and back disable and test - nothing new. I think it is problem of monitor configuration.
I don't know what to do or if is it comatibility problem.

Miro
Jan 15, 2020  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you attach a full debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Apply the wallpaper
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Jan 17, 2020  • #13
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Miro Karkuš14651
9 discussion posts
Here is.

Miro
• Attachment [protected]: DisplayFusionDebugInfo.zip [32,435 bytes]
Jan 19, 2020  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It doesn't look like the logging got enabled. Could you try the steps again?
Jan 20, 2020  • #15
User Image
Miro Karkuš14651
9 discussion posts
I did it.
Even applied wallpaper by changing source from video to picture and back - with logging on.
• Attachment [protected]: DisplayFusionDebugInfo.zip [95,427 bytes]
Jan 21, 2020  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Everything in the log looks correct too. DisplayFusion is showing the size of that screen correctly. I'm really stumped here. Maybe Fences is interfering after all? Unfortunately I don't think there's anything we can do from our end, since we can't reproduce the issue here :(

Sorry!
Jan 24, 2020  • #17
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Miro Karkuš14651
9 discussion posts
Really I know not what to do.
I'm far from decision.
I think that if I get not good result decision will come at Windows 10.2004 release. At that moment I'll reinstall Windows. Then I will need to know if continue with DisplayFusion. But still is opened discussion about Fences 4 release and it will bring many new features - but that is long time topic, so there is no any date of release.
It will be hard for me if I decide to leave DisplayFusion.
No matter of decision - I will recommend DisplayFusion for all who asks me.

Thank you for your support.
Miro
Jan 25, 2020  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, sorry that we couldn't be of more help on this! If I do come across anything else that might help here, I'll be sure to let you know.

Thanks!
Jan 27, 2020  • #19
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