New Version 9.7 Beta 6 and 7 Taskbar

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Steffen Maurer

14 discussion posts

With the Beta 6 and 7 there is no taskbar on my second screen. The setting of Display Fusion is on - like before - but the second screen do not show any taskbar.

Apr 9, 2020 • #1

Could you send me a copy of your troubleshooting info? Here are the steps:

Open the Settings > Troubleshooting tab
Click the "Export Info to File" button
Reply with the file attached

Apr 9, 2020 • #2

Steffen Maurer

14 discussion posts

Here we are. With Beta 8 there is no taskbar on the second monitor too.

• Attachment [protected]: DisplayFusionDebugInfo.zip [346,478 bytes]

Apr 10, 2020 • #3

Thanks Steffen! Could you send me one more thing?

Download this tool and extract it somewhere on your computer: https://www.binaryfortress.com/Files/DisplayFusion/BFCustomerTest.zip
Run it and copy the output to a text file
Reply with the text file attached

Thanks!

Apr 13, 2020 • #4

Steffen Maurer

14 discussion posts

Here we are.

I Saw at the output monitors 1 but DisplayFusion till 9.6.1 shows two mnitors too (look at the screenshot).

• Attachment [protected]: BFCustomerTest-20200414.txt [82,399 bytes]

• Attachment [protected]: Screen_20200414-121735.png [111,309 bytes]

Apr 14, 2020 • #5

Thanks Steffen! Another new build of the CustomerTest tool that will gather more info: https://www.binaryfortress.com/Files/DisplayFusion/BFCustomerTest.zip

Could you grab that and send me another copy of the info?

Thanks!

Apr 14, 2020 • #6

Steffen Maurer

14 discussion posts

Here we are again.

• Attachment [protected]: BFCustomerTest-20200415.txt [97,301 bytes]

Apr 15, 2020 • #7

Ok! We should have the monitor detection issue fixed now, but want to double-check with the CustomerTest tool before we roll it into DisplayFusion. Could you send me the info from this build?
https://www.binaryfortress.com/Files/DisplayFusion/BFCustomerTest20200415.zip

Thanks!

Apr 15, 2020 • #8

dbaldon

22 discussion posts

I believe my issues with the DF taskbar on the second monitor started with beta 6 or 7.

Apr 16, 2020 • #9

@dbaldon: Are you having the same issue as Steffen? If so, can you download and run the "BFCustomerTest20200415.zip" file from the link above and submit the results to support@binaryfortress.com? That would help a ton in troubleshooting this monitor detection issue. Thanks!

Apr 16, 2020 • #10

Steffen Maurer

14 discussion posts

Again, with the new version.

• Attachment [protected]: BFCustomerTest-20200416.txt [161,873 bytes]

Apr 16, 2020 • #11

@Steffen: Another new build if you have time!
https://www.binaryfortress.com/Files/DisplayFusion/BFCustomerTest20200416.zip

Apr 16, 2020 (modified Apr 16, 2020) • #12

Steffen Maurer

14 discussion posts

Now again, with showing 2 monitors!!!

• Attachment [protected]: BFCustomerTest-20200416-2.txt [166,718 bytes]