Could you attach a copy of your troubleshooting info? DisplayFusion Photos should work fine at the lock screen, as long as you're logged in, but locked. Not fully logged out.

• Open the DisplayFusion Settings > Troubleshooting tab
• Click the Copy to Clipboard button
• Open Notepad, paste the text, and save the file
• Reply with the text file attached

Thanks! From the troubleshooting info it looks to be configured correctly. To double-check, when you're testing this, are you logging into your machine, then locking it using Win + L, or are you just booting up the machine and not logging in, then waiting for the screen saver to start?

Ok, would you be able to send me a backup of your settings? You can export them using Settings > Options > Export.

Thanks!

Ok, to clarify that "Screen Saver at Windows Login Screen" option. The screen saver selected there will only be shown when there are no users logged in. If you're logged in, but have just locked the workstation, Windows uses the normal screen saver as configured in DisplayFusion, not the screen saver chosen in the "Screen Saver at Windows Login Screen" section.

So on this machine that you sent the Troubleshooting info from, if you're logged in but locked, you should get the DF Photos screen saver. If all users are logged out completely, then you should get whatever screen saver is selected in the "Screen Saver at Windows Login Screen" section.

Hopefully I explained that right. Please let me know if there's still an issue here

Thanks!

Ah, gotcha, sorry for the misunderstanding! Something could be preventing the machine from entering an idle state. Can you run the following command at an elevated prompt to see if there are any processes or drivers that are requesting the machine to stay active?

powercfg /requests

Ok, that's really weird! It should always use the normal screen saver if no-one is logged in. Would you be able to send a debug log? Here are the steps:

• On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
• Restart DisplayFusion
• Lock the workstation and wait for the screen saver to start
• Log back in
• Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
• Disable debug logging after sending the log

Thanks!

That button just refreshes the troubleshooting info on that tab

Oh, interesting! I'll test that out here

Sorry for the really late response on this. We had a chance to test this out here, and we can confirm the behaviour you're seeing. However, it's unfortunately a Windows issue that we can't work around. For some reason, when the desktop is locked from an RDP connection like you mentioned, Windows launches that "logon" screen saver, and not the user's screen saver.

Sorry for the bad news!