Mark S.
26 discussion posts
Another problem I've noticed on occasion (maybe happens every few days or so on average) is that sometimes the collapsed application icons stop working on the displayfusion taskbars. If you go to the Windows native taskbar and click on a collapsed application icon it brings up the popup with the row of different application windows that are opened so you can choose which window to restore to the desktop/bring to foreground. When you click on an icon on the displayfusion taskbar, it doesn't do anything. Closing and reopening displayfusion does fix the problem temporarily.
I am running displayfusion on Windows 10 Pro (Build 10.0.10586)
Ok, for now, can you just attach the troubleshooting info? (C:\Users\username\AppData\Roaming\Binary Fortress Software\DisplayFusion\DebugInfo.html)
Thanks!
Mark S.
26 discussion posts
Here's that file:
• Attachment [protected]: DebugInfo.html [259,320 bytes]
TheSteward
14 discussion posts
I've also had this issue ever since Windows 10 came out. I probably experience this at least once a day and it corrects itself if left alone for fifteen minutes or so, but it's pretty frustrating since I can't alt+tab between programs on the secondary monitor.
Thanks guys! On the Settings > Options tab, can you see if the "Aero Colour Settings" option is enabled? If it is, can you try disabling it to see if that resolves this issue?
TheSteward
14 discussion posts
Mine was already set to "Don't Change the Aero color"
Mark S.
26 discussion posts
I turned that off. But I know the behavior occurred before when it used to be off anyways.
Ok, can you guys also make sure that "Automatically pick an accent colour from my background" is disabled in the Windows Settings > Personalization > Colours section?
Thanks!
Mark S.
26 discussion posts
That option is off as well.
Ok, thanks. Have you had the taskbar issue since disabling the Aero Colour option in DisplayFusion?
TheSteward
14 discussion posts
The option has always been off for me and I've had the issue since installing Windows 10
TheSteward
14 discussion posts
Sure thing
• Attachment [protected]: d_fusion.txt [111,420 bytes]
Mark S.
26 discussion posts
Quote:
Ok, thanks. Have you had the taskbar issue since disabling the Aero Colour option in DisplayFusion?
Okay, the past couple of days the behavior occurred again. I'll attach that file again.
• Attachment [protected]: DebugInfo.html [259,320 bytes]
Thanks guys! When you click the button on the taskbar, do the window previews open and then immediately disappear again? Or do they just never open?
TheSteward
14 discussion posts
The preview never opens when it's having this issue. When I see the previews opening again then it works fine
Mark S.
26 discussion posts
Yeah, same here. Preview doesn't open at all when the issue occurs.
TheSteward
14 discussion posts
I first noticed that the issue was in progress at 8:39 am CST (though it had probably been going on) and it had resolved by 8:40 am.
• Attachment [protected]: DebugInfo.html [159,687 bytes]
• Attachment [protected]: DisplayFusion.log [2,915,064 bytes]
TheSteward
14 discussion posts
Another behavior I've noticed when this is happening is that when I use a full screen program like Remote Desktop the DisplayFusion taskbar stays in front instead of going behind the program. When the issue stops then it allows the full screen program into the forefront.
Thanks! It looks like the hook processes aren't running for some reason. When this happens, if you open the Windows Task Manager > Details tab, are the DisplayFusionHookApp processes running?
TheSteward
14 discussion posts
The DisplayFusionHookApp processes were still running when it happened
From the log, it almost looks like the DisplayFusion taskbar is hung, but that could be a symptom of another system-related issue. When this happens, does the Start button, clock, and system tray on the DF taskbar work, or are they not doing anything either?
TheSteward
14 discussion posts
I'm pretty sure they all still work, I know if you have only a single instance of an application open on the DisplayFusion task bar you can bring it up just fine by clicking on it, you just don't get the preview and therefore can't select between multiple instances. The start menu also still works