Pop up windows

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Norman McDonnell1

6 discussion posts

My pop up windows maximize. How do I stop this from happening. Example: the find and replace box in Excel.

Mar 19, 2021 (modified Mar 19, 2021) • #1

Hi Norman,

Does the issue persist if DisplayFusion isn't running?

Thanks!

Mar 19, 2021 • #2

Norman McDonnell1

6 discussion posts

Hello Owen,
No, works normally with diplay fusion closed.

Mar 19, 2021 (modified Mar 19, 2021) • #3

Hi Norman,

Interesting, I can't seem to reproduce anything similar on my end. Could you send me over a video of the issue happening?

Thanks!

Mar 19, 2021 • #4

Norman McDonnell1

6 discussion posts

Yes sir, see attached.

• Attachment [protected]: 20210319_153425.mp4 [35,513,290 bytes]

Mar 19, 2021 • #5

Hi Norman,

Thanks for sending that over. Could you send me a copy of your troubleshooting info? Here are the steps:

Open the Settings > Troubleshooting tab
Click the "Export Info to File" button
Reply with the file attached

Could you also send me over a backup of your settings? You can grab them in the Options tab of DisplayFusion, using the "Export Settings" button.

Thanks!

Mar 22, 2021 • #6

Norman McDonnell1

6 discussion posts

Hello, yes, please see attached.

• Attachment [protected]: DisplayFusionDebugInfo.zip [52,972 bytes]

Mar 22, 2021 • #7

Hi Norman,

Thanks for sending that over. Could you also send me over a backup of your settings? You can grab them in the Options tab of DisplayFusion, using the "Export Settings" button.

Thanks!

Mar 23, 2021 • #8

Norman McDonnell1

6 discussion posts

Hello Owen, see attached.

• Attachment [protected]: DisplayFusion Backup (2021-03-23 @ 15-49, 9.7.1.0, NORA-3, SettingsWindow).reg [409,266 bytes]

Mar 23, 2021 • #9

Hi Norman,

Thanks for sending that over. It looks like you have a trigger to move and maximize windows based of the excel file path, which might be moving those child windows as well. If you disable that trigger, does the issue persist?

Thanks!

Mar 24, 2021 • #10

Norman McDonnell1

6 discussion posts

Owen, that was it. I changed the trigger to move the specified app to a specified monitor instead of using maximize. App still opens maximized but the pop-ups remain the correct size. Great help! Thank you!

Mar 24, 2021 • #11

Hi Norman,

Glad to hear it's working! If you have any other questions, feel free to reach out to us.

Thanks!

Mar 24, 2021 • #12