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User Image
Zeref8
12 discussion posts
Hello all ;)

In app it's looks normal:
https://i.imgur.com/JE4VXj8.jpg
Options:
*Span an image across all monitors
*Fit Width and maintain Aspect Ratio
Generally here is looks fine - how it should do.

But when I apply (above) settings its like that:
https://i.imgur.com/1BG3uza.jpg
*red squeres are icons
*black squere is because of different monitor size
But to the point. This wallpaper should fit for both monitos but it looks like 'use the same image on each monitor'.

Anybody had the same problem?
Dec 3, 2020 (modified Dec 4, 2020)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Could you send me over the file your trying to set as the wallpaper?

Thanks!
Dec 3, 2020  • #2
User Image
Zeref8
12 discussion posts
To be honest, it really doesn't matter, I tried many jpg/png files mostly in 4k+ resolution. Every file with wallpaper has the same problem.
What is more when I drag some file (doesn't matter if it's folder, icon, pic) to the 2nd monitor (2nd on the pic) wallpaper glitches (random not always) for few secs (random effect with wallpaper).
After the glitch wallpaper for some time is like it should be (5min, 2h, random really) and after dragging again some other file we repeat what I wrote before.
One of the files is in the attachment for reference.
I use DF since last year and it's the first time something like this is happening.
Dec 3, 2020  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
This is usually caused by Windows not refreshing the desktop properly for some reason. If you restart the computer, does the wallpaper look correct for a while or is it still broken?
Dec 4, 2020  • #4
User Image
Zeref8
12 discussion posts
Yes, like you said after restart the wallpaper looks correct for a while. The problem is after dragging some files (random occurrence).

@Edit
Now always after restert the wallpaper looks correct. Right now it's glitched.
Dec 5, 2020 (modified Dec 6, 2020)  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Dec 7, 2020  • #6
User Image
Zeref8
12 discussion posts
Can I know which parts of Troubleshooting parts you need? I don't like to share whole info about my pc, please understand.
Dec 7, 2020  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just the Wallpaper and Wallpaper Screens section is fine for now.

Thanks!
Dec 9, 2020  • #8
User Image
Zeref8
12 discussion posts
Info should be in the file which I attached.
• Attachment [protected]: DebugInfo.html [156,266 bytes]
Dec 13, 2020  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! If you look in this folder, what files are there?

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Themes\
Dec 14, 2020  • #10
User Image
Zeref8
12 discussion posts
There are two files:
1. slideshow
2. TranscodedWallpaper
• Attachment [protected]: 1.jpg [12,868 bytes]
Dec 15, 2020  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you delete those two files, then try to apply the wallpaper again, does that make any difference?
Dec 15, 2020  • #12
User Image
Zeref8
12 discussion posts
After deleting those files nothing change. Still is the problem with wallpapers.
Dec 16, 2020  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Do you have any remote control software on your machine? I have seen some cases where TeamViewer causes an issue with the wallpaper like this.
Dec 18, 2020  • #14
User Image
Zeref8
12 discussion posts
Yes, I use TeamViewer from time to time.
So you suggest uninstalling it and see how the wallpaper will react, yes?
Dec 21, 2020  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you're able to do that to test, that would be great!
Dec 22, 2020  • #16
User Image
Zeref8
12 discussion posts
I will do it but in January. I will post the results after the test.
Dec 22, 2020  • #17
User Image
Zeref8
12 discussion posts
I tested it for some time.
In the beginning, it was ok (uninstalling TeamViewer) but after few days everything back - I mean glitch.
I tried changing the wallpaper again but it was ok for about 1 hour. After that no matter which wallpaper glitch is the same.
Jan 19, 2021  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks for trying that! I'm a bit stumped here. Could you try enabling this option in the DisplayFusion Settings > Advanced Settings to see if it makes any difference?

Wallpaper: Generate Smaller Files (lower quality)
Jan 21, 2021  • #19
User Image
Zeref8
12 discussion posts
I did it today. I will give feedback in 2-4 days.
Jan 25, 2021  • #20
User Image
Zeref8
12 discussion posts
Everything was good now, so the last piece of advice should be a solution.
Thank you for help.
Feb 1, 2021  • #21
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent! Glad to hear it!
Feb 2, 2021  • #22
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