Random Crashes in Windows 7

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Scottzilla

5 discussion posts

Hey!
I recently bought DisplayFusion and am having some trouble... The program seems to randomly crash...

I'm running Windows 7 with 2xATI Radeon HD 4350, 3xDell 22" at 1680x1050, and 1xSamsung 19" at 1280x1024.

It's a brand new Windows install (within one week), and I haven't had any issues with any other programs.

Any ideas?

Aug 7, 2009 • #1

Scottzilla

5 discussion posts

Just crashed for the third time today.... Got the windows error details this time:

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Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:AppHangB1
  Application Name:DisplayFusion.exe
  Application Version:3.0.6.0
  Application Timestamp:4a247317
  Hang Signature:3c92
  Hang Type:257
  OS Version:6.1.7100.2.0.0.256.1
  Locale ID:1033
  Additional Hang Signature 1:3c92e699a74b86c1db38cfef63b475da
  Additional Hang Signature 2:8dbd
  Additional Hang Signature 3:8dbdd27bd18caa606a084e9213ea9dea
  Additional Hang Signature 4:3c92
  Additional Hang Signature 5:3c92e699a74b86c1db38cfef63b475da
  Additional Hang Signature 6:8dbd
  Additional Hang Signature 7:8dbdd27bd18caa606a084e9213ea9dea

Aug 7, 2009 • #2

benway

343 discussion posts

Jon, the developer, is away for a few more day, but will undoubtedly look into this when he gets back. :-)

Aug 8, 2009 • #3

In the meantime, would you enable debug logging from the Options page? That will collect data more aggressivly than W7's app crash utility, and Jon will be able to spot it pretty quickly (he has every time I have had an issue with W7).

I am I.

Aug 9, 2009 • #4

benway

343 discussion posts

Also:

Which version of Windows 7 are you running?
Do you have the latest ATI drivers?
What is your User Account Control (UAC) setting?
Don't forget to turn OFF debugging when the problem is resolved, as the log file will grow forever.

Aug 9, 2009 • #5

Scottzilla

5 discussion posts

Okay, I enabled debug logging and will post what it has next time it crashes.

I'm running Windows 7 Build 7100 with the newest ATI drivers and UAC settings at default.

Aug 10, 2009 • #6

Scottzilla

5 discussion posts

Okay, just crashed again... Attached what DisplayFusion had in the log when I restarted it. Let me know if I can send any more info that might help.

• Attachment: DisplayFusionLog.txt [5,833 bytes]

Aug 12, 2009 • #7

Andrew M

37 discussion posts

I've logged this issue and Jon will address this soon

Aug 14, 2009 • #8

Sorry, this isn't the correct debug.log file. If you go to the "Troubleshooting" tab and click the "Open Log Location" button, you should see a file called "Debug.log". Can you post that file here? Thanks!

Aug 16, 2009 • #9

Scottzilla

5 discussion posts

Here you go!

• Attachment: DisplayFusion.log [91,219 bytes]

Aug 17, 2009 • #10

In an effort to cleanup the DisplayFusion forum, this topic is being locked and archived because it applies to an older version of DisplayFusion. If you are using the latest version of DisplayFusion and would still like some assistance, please create a new topic and I'll be happy to help you out. Thanks!

Jan 12, 2010 • #11