Mark Taylor5
4 discussion posts
Hello, I am a fairly new user and this had been working fine. However now when I set my 2nd monitor to horizontal split 2 the windows do not fit into the frames 1.1 and 1.2 and also the windows sits under the taskbar. I use Start8 1.45. I added a new UHD monitor so 3840 x 2160 res and have a Dell U2711 at 2560 x 1440. I am dragging the windows and as mentioned I can see the frames clearly as 1.1 and 1.2 but as you can see from the screenshots the moved window is the wrong size and does not fit into either 1.1 or 1.2 frame and also sits under the taskbar. I tried using the inbuilt taskbar with the same issue. I am using the latest Beta as I thought it might fix it and prior to that was on the current release version 6. Using AMD Radeon drivers 14.9.
Appreciate any help.
Thanks
Mark
• Attachment [protected]: DisplayFusion Error 03.docx [9,734,529 bytes]
• Attachment [protected]: DisplayFusion Images & Log File.zip [176,622 bytes]
Mark Taylor5
4 discussion posts
Hello, I managed to work out that this is to do with the new DPI scaling function in Windows 8.1 which I had activated due to using very high resolution screens. Seems that DF is not DPI scaling compliant. I turned this function off in Windows 8.1 and now the split screen works as expected and windows do not go under the taskbar. I have set my scaling for all monitors at 125% which is not great as I do prefer the DPI scaling function as it gives a better and more readable display especially at UHD (3840 x 2160).
Hopefully this is something that can be fixed in a new release.
Mark
I can't seem to reproduce this here. I've tried 125%, 150%, and the various slider settings if the "Let me choose one scaling level" option is disabled, and it seems to work fine with all of them. Could you tell me exactly what DPI scaling level you've got it set to?
Kasa IT
6 discussion posts
I have 2 users having the same issue. We just purchased v7 Pro.
@Kasa: Are they also using DPI scaling in Windows 8? Could you attach a copy of the info from the DisplayFusion Settings > Troubleshooting tab on one of the affected machines?
Thanks!
Kasa IT
6 discussion posts
Yes. I am using Windows 10 Tech Preview on a desktop and the other user is using Windows 8.1 on a Surface Pro 3. We have tried both the DPI scaling and the let windows automatically adjust for each monitor option. Some apps work fine others aren't even close. When the DPI is set to 100% everything works correctly. The worst culprit seems to be Office 365. I have attached the troubleshooting section for Windows 10. I will get the other one shortly.
• Attachment [protected]: Windows 10.txt [81,444 bytes]
• Attachment [protected]: Windows 8.1 Surface Pro 3.txt [130,872 bytes]
Dec 30, 2014 (modified Dec 30, 2014)
•
#6
Ok, could you list some of the other apps that seem to run into trouble? I've tested your setup again here with Word and Excel 2013, and everything works as expected.
Thanks!
Kasa IT
6 discussion posts
Remote Desktop Manager Enterprise, Hyper-V Manager, Failover Cluster Manager all maximize to about 3/4 screen instead of the designated screen split area.
After installing the beta for 7.1 Office seems to be working better. It still overflows the split area a little bit, but not near as bad as it was.
• Attachment [protected]: full screen view.png [567,555 bytes]
Can you attach a screenshot of your DisplayFusion Monitor Configuration window?
Kasa IT
6 discussion posts
Here is the monitor config screenshots.
• Attachment [protected]: monitor config.png [135,765 bytes]
• Attachment [protected]: splits and padding.png [36,110 bytes]
Kasa IT
6 discussion posts
Things seem to be aligning better with 7.2 beta 2. One application that is not is Visual Studio 2013. It is extending past the dividers on the left, right, and bottom. This is at 100% dpi scaling. I will check a higher dpi scaling and report back.
